JESSICA PITTS
Fredonia,PA
Summary
Successful administrative professional and pharmacy technician bringing several years of experience in filling and processing prescriptions, maintaining patient/customer information and files with expert accuracy, building relationships with customers and patients, while promoting teamwork within pharmacy and office settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN - INPATIENT
DEPARTMENT OF VETERANS AFFAIRS
PITTSBURGH, PA
12.2024 - Current
- Compounded medications for inpatient veterans.
- Stocked the pharmacy shelves and all throughout the hospital Omnicells for nurses and staff to easily retrieve medications for veterans.
- Responsible for doing monthly ward inspections in certain areas of the hospital to ensure all medications and supplies are within date, properly stocked, and located in a clean and easily accessible area.
- Deliver all dated and specific medications to the hospital floor's locked medication rooms, and bring back any unwanted and unused medications to the pharmacy.
- Put away pharmacy medication orders from suppliers, making sure to check off that all of the medications and supplies that were ordered arrived in the order.
RESEPTIONIST
PAIN DIAGNOSTICS AND INTERVENTIONAL CARE
SEWICKLEY, PA
03.2024 - 10.2024
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents, making sure they went to the correct place and were filed accurately in the patient profile.
- Answer phone calls for potential patients, complete the intake form, create a patient profile, and input patient demographics.
- Maintain an accurate and detailed schedule and calendar for all staff throughout the office.
- Greet patients in the office. Go over any changes in demographic information while checking them in for their appointment.
- Keep up with patient communication by answering emails, voicemails and patient messages in the patient portal.
PHARMACY TECHNICIAN
ALLEGHENY HEALTH NETWORK
MEADVILLE, PA
02.2022 - 10.2023
- Work alongside pharmacists to safely and accurately prepare all medication prescriptions, and label and package medications, adhering to company policies, applicable laws, and regulations.
- Manage pharmacy inventory, including ordering and restocking medications.
- Process, mix, and compound IV drugs and antibiotics.
- Manage multiple cancer centers by making sure we have the patient's chemotherapy orders signed by the doctor on time, so I can process the order and schedule deliveries to ensure the patient will have their chemotherapy treatment at the time of their appointment.
CUSTOMER SERVICE REPRESENTATIVE
ARMSTRONG GROUP
BUTLER, PA
07.2021 - 11.2021
- Maintain customer accounts, and record account information.
- Upgrade or cancel customer accounts per customer request.
- Oversee customer financial accounts, and process customer inquiries.
INTAKE SPECIALIST
FAMILY PATHWAYS
BUTLER, PA
12.2019 - 10.2020
- Do an initial interview with the patient to help direct them to the services they need.
- Talk directly with patients and their families to determine their needs, go over medical history, as well as their physical and mental health states.
- Schedule therapy appointments for patients with a therapist.
- Schedule psychiatric evaluations and appointments for patients with the psychiatrist.
- Check insurance coverage, and complete prior authorizations for medications prescribed by the psychiatrist.
PHARMACY TECHNICIAN
GIANT EAGLE PHARMACY
PITTSBURGH, PA
09.2015 - 04.2019
- Work alongside pharmacists to safely and accurately prepare all medication prescriptions, and label and package medications, adhering to company policies, applicable laws, and regulations.
- Manage pharmacy inventory, including ordering and restocking medications.
- Answer phones to reorder patient medications. Data enter prescriptions.
- Bill patients' prescriptions and medications to insurance companies.
- Greet customers in a prompt and friendly manner, and maintain a clean and well-organized pharmacy environment.
Education
MECHANICSBURG AREA SENIOR HIGH
MECHANICSBURG, PA06.2012
Skills
- Time management
- Pharmaceutical knowledge
- Strong organizational habits
- Scheduling and calendar management
- Multitasking and prioritization
- Effective communication
Certification
Certified Pharmacy Technician. PTCB, CPhT. ID- 30251279,. EXP- 11/30/25
Timeline
PHARMACY TECHNICIAN - INPATIENT
DEPARTMENT OF VETERANS AFFAIRS
12.2024 - Current
RESEPTIONIST
PAIN DIAGNOSTICS AND INTERVENTIONAL CARE
03.2024 - 10.2024
PHARMACY TECHNICIAN
ALLEGHENY HEALTH NETWORK
02.2022 - 10.2023
CUSTOMER SERVICE REPRESENTATIVE
ARMSTRONG GROUP
07.2021 - 11.2021
INTAKE SPECIALIST
FAMILY PATHWAYS
12.2019 - 10.2020
PHARMACY TECHNICIAN
GIANT EAGLE PHARMACY
09.2015 - 04.2019
MECHANICSBURG AREA SENIOR HIGH
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