Jess Polizzi
Norwich,CT
Summary
Dynamic Revenue Manager with a proven track record at Refresh Mental Health, skilled in data-driven decision making and budgeting. Enhanced profitability through strategic pricing and market analysis, while fostering strong relationships with cross-functional teams. Excelled in optimizing billing processes, ensuring compliance, and improving operational efficiency.
Overview
24
24
years of professional experience
Work History
Revenue Manager
Refresh Mental Health
03.2021 - Current
- Assisted in monitoring revenue streams to identify trends and opportunities for improvement.
- Supported preparation of financial reports and forecasts for management review.
- Collaborated with cross-functional teams to optimize pricing strategies and enhance profitability.
- Conducted market research to inform revenue management decisions and competitive positioning.
- Claim submission and investigation
- Medical billing
Billing Specialist
Masonicare Home Health and Hospice
01.2016 - 03.2021
- Processed and verified billing statements for accuracy and compliance with company policies.
- Resolved discrepancies in billing accounts through detailed investigations and effective communication with clients.
- Collaborated with cross-functional teams to streamline invoicing procedures and enhance operational efficiency.
- Managed customer account inquiries, providing timely support and ensuring high levels of satisfaction.
Billing Manager
Visiting Nurses Association
12.2001 - 01.2016
- Managed billing operations, ensuring accuracy and compliance with healthcare regulations.
- Oversaw staff training, enhancing team efficiency and improving service delivery.
- Implemented process improvements, reducing billing errors and streamlining workflows.
- Developed and maintained strong relationships with insurance providers for effective claims resolution.
Education
Certificate - CPC
AAPC
Salt Lake City, UT06-2020
Associate of Science - Health Information Management
Post University
Waterbury, CT03-2018
Skills
- Budgeting and planning
- Microsoft Excel proficiency
- Data-driven decision making
- Account reconciliation
Timeline
Revenue Manager
Refresh Mental Health
03.2021 - Current
Billing Specialist
Masonicare Home Health and Hospice
01.2016 - 03.2021
Billing Manager
Visiting Nurses Association
12.2001 - 01.2016
Certificate - CPC
AAPC
Associate of Science - Health Information Management
Post University
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