Jessica Pope
Stayton
Summary
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Circle K Inc.
California, Oregon, Washington
09.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Recruiter
Circle K Inc.
California, Oregon, Washington
09.2021 - 09.2022
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Sales Manager
Mattress Firm
Salem, OR
12.2019 - 09.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Store Manager
7-eleven
Salem, OR
04.2019 - 12.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Acquisition/Divesture
Store Manager
Circle K Inc.
Salem, OR
04.2016 - 04.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Recruiting
- Acquisition/Divesture
Education
Associate of Applied Science - Business Management
Chemeketa Community College
Salem, OR06-2025
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Records management
- Corrective action planning
- Recruitment and hiring
- Legal compliance
Timeline
Human Resources Manager
Circle K Inc.
09.2022 - Current
Recruiter
Circle K Inc.
09.2021 - 09.2022
Sales Manager
Mattress Firm
12.2019 - 09.2021
Store Manager
7-eleven
04.2019 - 12.2019
Store Manager
Circle K Inc.
04.2016 - 04.2019
Associate of Applied Science - Business Management
Chemeketa Community College