Jessica Prellberg
Hermitage,TN
Summary
Professional consultant with proven ability to drive impactful business outcomes through strategic planning and analysis. Demonstrated success in managing cross-functional teams and delivering comprehensive solutions that align with client needs. Valued for adaptability, collaboration, and results-driven mindset, with expertise in project management and stakeholder engagement.
Overview
12
12
years of professional experience
Work History
Business and Technology Senior Consultant
NTT DATA
08.2022 - Current
- Designed and produced training modules for newly developed application, reaching over 20,000 employees
- Collaborated with cross-functional teams to document operational processes and implement updates, enhancing efficiency in global recruiting and onboarding
- Improved onboarding efficiency, developed cross-company integration models, and contributed to revenue growth through strategic data analysis
- Established metrics to track the success of recruiting and onboarding processes
- Consulted with organizational leaders to align sales initiatives and standardize processes
- Developed a career and compensation model integrating go-to-market roles from acquired companies
- Created a training strategy and playbook for a regional public sector client, recommending LMS updates to increase efficiency and employee engagement
- Identified key business processes and developed customized training materials for diverse user groups
- Led employee recognition efforts within the team, fostering motivation and encouraging praise
MBA Instep Intern, Global Alliances
Infosys
05.2021 - 07.2021
- Earned AWS Partner Business Accreditation, enabling critical analysis of new AWS product offerings and partner programs
- Consulted with internal and external partners to explore client needs and identify opportunities for Infosys technology partners
- Built a client assessment pipeline with over 200 clients, based on revenue potential, to track engagements and drive sales
Yardi Software Support Specialist
The Wolff Company
05.2019 - 08.2020
- Identified operational gaps, recommended solutions, and implemented process improvements to enhance data access and reporting
- Managed operational workflows, improving the accuracy of reports
- Developed and delivered training materials such as job aids, one-sheets, and user guides
- Provided platform support, resolving issues related to data corruption and process errors
- Managed the LMS to ensure relevant courses were assigned to each department and role
- Ran SQL queries to verify data integrity across various data sets
Manager and Trainer
Weidner Apartment Homes
11.2012 - 05.2019
- Managed an on-site team, including hiring, performance evaluations, and aligning team goals with business objectives
- Oversaw property operations including leading teams of up to 15 members, addressing service requests, resolving customer issues, and driving customer acquisition and retention, resulting in year-over-year revenue increases
- Delivered one-on-one training to employees in the Manager-in-Training program, covering leasing, daily operations, financial analysis, customer service, and people management
- Ensured property operations complied with company policies and federal Fair Housing laws
- Analyzed data to drive tactical decisions, increasing revenue by more than 5% year-over-year and managing expenses within budget guidelines
- Leveraged algorithmic price optimization software, achieving a 7% revenue increase by reviewing pricing and making recommendations based on market insights
- Planned and managed the operations budget, working with teams to meet monthly, quarterly, and annual financial goals, leading to consistent increases in net operating income
Education
Master of Business Administration - Business Analytics, Information Management
W. P. Carey School of Business at Arizona State University
Tempe, AZBachelor of Science - Computational Mathematics
Arizona State University
Tempe, AZSkills
- Microsoft Office Suite
- SQL
- Visio
- Python
- Articulate 360
- Digital transformation
- Teamwork mindset
- Strategic planning
- Change management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business and Technology Senior Consultant
NTT DATA
08.2022 - Current
MBA Instep Intern, Global Alliances
Infosys
05.2021 - 07.2021
Yardi Software Support Specialist
The Wolff Company
05.2019 - 08.2020
Manager and Trainer
Weidner Apartment Homes
11.2012 - 05.2019
Bachelor of Science - Computational Mathematics
Arizona State University
Master of Business Administration - Business Analytics, Information Management
W. P. Carey School of Business at Arizona State University
Skillsandachievements - Technicalskills
- Microsoft Excel
- SQL (basic)
- Visio
- Python (basic)
- Tableau (basic)
- Azure ML (basic)
- Articulate 360
- Workday