Jessica Price
North Richland Hills,TX
Overview
12
12
years of professional experience
Work History
Operations Manager
Allen Distribution
09.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Warehouse Manager
Dennis Uniform
01.2023 - 09.2023
- Answered customer questions and made product recommendations according to needs
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Assisted managers with employee recruitment and interviews
- Conducted employee evaluations and documented overall progress
- Set performance goals for staff members and helped teams meet important deadlines
- Coordinated employee schedules according to availability and approved shift changes
- Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions
- Delegated tasks to team members according to individual strengths
- Organized workflow tasks to prevent downtime and production gaps
- Recommended employees for promotion and performed corrective actions to reduce misconduct
- Inspected work environment for health and safety hazards and reported findings to manager
- Received product deliveries and moved materials to designated workplace locations
- Communicated employee, customer and workplace needs to managers
- Oversee decorations department, dealing with both heat transfer and embroidery machines
Fufillment Supervisor
Saddle Creek Logistics
10.2021 - 01.2023
- Answered customer questions and made product recommendations according to needs
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Assisted managers with employee recruitment and interviews
- Conducted employee evaluations and documented overall progress
- Set performance goals for staff members and helped teams meet important deadlines
- Coordinated employee schedules according to availability and approved shift changes
- Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions
- Delegated tasks to team members according to individual strengths
- Organized workflow tasks to prevent downtime and production gaps
- Recommended employees for promotion and performed corrective actions to reduce misconduct
- Inspected work environment for health and safety hazards and reported findings to manager
- Received product deliveries and moved materials to designated workplace locations
- Communicated employee, customer and workplace needs to managers.
Warehouse Lead
Saddle Creek Logistics
01.2021 - 10.2021
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards
- Loaded and unloaded trailers with care and efficiency
- Used computer and company software to enter shipment and inventory records
- Staged and sorted products for loading.
Manager
Cricket Wireless
02.2018 - 12.2018
- Trained employees on additional job positions to maintain coverage of roles at all times
- Assigned tasks to associates to fit skill levels and maximize team performance
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Bartender
BW LLC
10.2016 - 08.2018
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Upsold customers from shelf to premium brands to help boost sales
- Kept track of bar tabs and transferred open tabs to dining area for wait staff
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
RCI INC
11.2012 - 10.2016
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Upsold customers from shelf to premium brands to help boost sales
- Kept track of bar tabs and transferred open tabs to dining area for wait staff
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards
- Trained new bartenders on drink preparation and upselling techniques
- Poured wine, beer and cocktails for patrons
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education
Logistics -
TARRANT COUNTY COLLEGE DISTRICT
Fort Worth, TXGED -
SOUTH HILLS HIGH SCHOOL
Fort Worth, TX01.2009
Skills
- Product packaging
- Mentoring and training
- Safety standards
- Excellent with numbers
- Safety and compliance
- Warehouse functions
- Materials management experience
- Logistics
- POS
- Supply Chain
- Interviewing
- Bartending
- Process Improvement
- Employee Evaluation
- Team Management
- Load & Unload
- Management
- Problem-Solving
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
Timeline
Operations Manager
Allen Distribution
09.2023 - Current
Warehouse Manager
Dennis Uniform
01.2023 - 09.2023
Fufillment Supervisor
Saddle Creek Logistics
10.2021 - 01.2023
Warehouse Lead
Saddle Creek Logistics
01.2021 - 10.2021
Manager
Cricket Wireless
02.2018 - 12.2018
Bartender
BW LLC
10.2016 - 08.2018
Bartender
RCI INC
11.2012 - 10.2016
GED -
SOUTH HILLS HIGH SCHOOL
Logistics -
TARRANT COUNTY COLLEGE DISTRICT