Jessica Pruitt
PERRIS,CA
Summary
Versatile professional with expertise in customer service, sales optimization, and team coaching. Successfully fostered relationships and improved service quality in high-volume settings while managing inventory and product displays. Committed to utilizing operational skills to enhance company performance and drive personal career growth.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier Team Lead
Plug Smoke & Vape
Riverside, California
11.2025 - 05.2026
- Operated cash register, processing payments through various methods, ensuring accurate transactions in high-volume environment.
- Accurately processed customer transactions at a high-volume retail location.
- Engaged customers in meaningful conversations to foster relationships and improve service experience.
- Collaborated with teams to achieve goals and resolve product-related issues, enhancing customer satisfaction.
Merchandiser Coordinator
Blackchain Mart LLC.
Riverside, CA
04.2023 - 12.2024
- Organized product displays to attract customers and drive sales. Maintained stocked inventory to maximize product availability and support sales. Ensured clean sales floor to enhance customer shopping experience. Provided exceptional customer service, addressing inquiries promptly. Conducted market research to identify trends and guide marketing strategies. Assisted in managing daily operations to streamline workflow and enhance efficiency.
- Managed inventory levels to ensure stock availability across multiple store locations.
- Collaborated with suppliers to secure timely delivery of merchandise and promotional materials.
- Organized product displays to attract customers and drive sales.Maintained stocked inventory to maximize product availability and support sales.Ensured clean sales floor to enhance customer shopping experience.Provided exceptional customer service, addressing inquiries promptly.Conducted market research to identify trends and guide marketing strategies.Assisted in managing daily operations to streamline workflow and enhance efficiency.
Marketing Manager Trainee
Higherkingdom Marketing LLC.
Ontario, California
02.2024 - 05.2024
- Coached team members to enhance communication skills, resulting in improved customer interactions.
- Guided employees in effectively managing challenging customer service scenarios, improving resolution rates.
- Acquired foundational HR experience through hands-on training, supporting team development.
Electronics Sales Associate
Walmart
Corona, California
12.2023 - 01.2024
- Delivered exceptional customer service by providing tailored product recommendations based on preferences.
- Resolved customer complaints promptly, ensuring continued customer loyalty and satisfaction.
- Initiated positive interactions with customers to enhance their shopping experience. and addressed inquiries to create a welcoming shopping environment.
- Processed payments efficiently using cash registers and point-of-sale systems.
Education
Associate of Science - Sociology
Riverside City College
Riverside, CA12-2026
Graduate Certificate -
Riverside City College
Riverside, CA02-2025
GED -
Sierra Vista School For Adults
Susanville, CA06-2021
Skills
- Sales strategy development
- Sales optimization
- Merchandise presentation
- Inventory control
- Stock management
- Sales floor resets
- Customer trend analysis
- Customer service and support
- Conflict management
- Team coaching
- Team collaboration
- Interpersonal communication
- Decision making
- Multitasking
- Visual display coordination
- Relationship building
- Relationship building
Affiliations
- First time small business owner in the General merchandising field
- Entrepreneur in various fields
- Advocate for Underserved communities
Accomplishments
- Deans Honor 2021 as first year college student
- Completion of Various Self Help Groups
- Food Handler certified
Certification
- Human Resource Management Certificate
- Food Handling Certificate
- State Valid state Drivers license
- Current Sales Permit
References
References available upon request.
Jihad Waheed Phone/Cell (951) 385-8578 Email: reezy09@live.com
Sandra Brooks Phone/Cell (951) 966-2278 Email: sandybrooks1955@yahoo.com
Sonny Phone/Cell (951) 807-4203
Languages
English
Timeline
Cashier Team Lead
Plug Smoke & Vape
11.2025 - 05.2026
Marketing Manager Trainee
Higherkingdom Marketing LLC.
02.2024 - 05.2024
Electronics Sales Associate
Walmart
12.2023 - 01.2024
Merchandiser Coordinator
Blackchain Mart LLC.
04.2023 - 12.2024
Associate of Science - Sociology
Riverside City College
Graduate Certificate -
Riverside City College
GED -
Sierra Vista School For Adults