Jessica Qualls
6857 Still Hope Lane, Liberty,NC
Summary
Conscientious Healthcare professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent leadership and communication skills.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant - Urology
Cone Health System
10.2019 - Current
- Contribute to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Conduct preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assist physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assist with routine checks and diagnostic testing by collecting specimens.
- Enhance clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitize, restock, and organize exam rooms and medical equipment.
- Teach patients about procedures, and care plan instructions.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinate with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Facilitate continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educate patients on preventative care measures, effectively reducing the risk of future health complications.
- Perform medical records management, including filing, organizing and scanning documents.
- Prepare lab specimens for diagnostic evaluation.
- Reduce wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Consistently maintain up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant - General Surgery
Cone Health System
01.2010 - 10.2019
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Applied Science - Medical Assisting
Alamance Community College
Burlington, NC01.2010
Skills
- Triage Management
- Statewide Program for Infection Control & Epidemiology(SPICE)
- EPIC System Super User / Trainer
- HIPAA Compliance
- Medical Terminology
- People Leader
Timeline
Certified Medical Assistant - Urology
Cone Health System
10.2019 - Current
Certified Medical Assistant - General Surgery
Cone Health System
01.2010 - 10.2019
Associate of Applied Science - Medical Assisting
Alamance Community College