Jessica Ramirez
Converse
Summary
Proactive professional skilled in data organization and help desk support. Demonstrated success in collaborating with diverse teams to troubleshoot technical challenges and maintain inventory accuracy, contributing to operational efficiency and enhanced user experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technology Aide
Southside ISD
San Antonio
08.2023 - Current
- Troubleshot problems with computers used in diverse tests.
- Worked closely with other departments such as Development, Support, and Documentation teams.
- Checked shelf inventory for accuracy.
- Monitored inventory of office supplies and equipment.
- Utilized basic features of Microsoft 365 for daily tasks.
Education
Associate of Arts - Business Administration
Northeast Lakeview College
Universal City, TX05-2026
Skills
- Team collaboration
- Data organization
- Help desk experience
- Database administration
- Creating spreadsheet
- Affective Communication
- Working well under pressure
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Paraprofessional Certificate
Timeline
Technology Aide
Southside ISD
08.2023 - Current
Associate of Arts - Business Administration
Northeast Lakeview College