Overview
Work History
Education
Skills
Summary
Work Preference
Timeline
Hi, I’m

JESSICA RAMÍREZ

Product Manager

Overview

6
years of professional experience
1
Language
4
years of post-secondary education

Work History

Twitter
San Francisco, CA

Product Manager
09.2021 - 01.2023

Job overview

  • Collaborated with ML and Content Design teams to improve recommended Tweet modules on conversations pages, by rotating personalized copy, increasing impressions by 81M+
  • Led the redesign strategy and product priorities for Tweet Details, the second most visited page at Twitter
  • Increased engagement by and increased conversations across Twitter by making replies more accessible
  • Led roadmap planning that outlined priorities, success metrics, and milestones for seven workstreams by partnering with key stakeholders in Design, Data Science, Client, Backend, and ML Engineers for Tweets and Tweet Details surfaces with a projected increase of 10% across all key Tweet consumer metrics
  • Product Manager, Notifications
  • Implemented negative feedback UX for recommended notifications integrated into ML pipelines; increased data volume by 400%, later scaled to all Twitter surfaces including Home Timeline and Explore
  • Launched a notification prompt incentivizing logged-out users to sign up for Twitter, which drove 5M new sign-ups and increased
  • DAU by 1M
  • Facilitated end-to-end development, A/B experimentation, and deployment of push notifications across iOS, Android, and Web clients with quarterly launches
  • Led to 1M+ DAU increase
  • Participated in monthly rapid research sessions to gain qualitative analysis on users to further develop roadmaps and product iterations.

Yac, Series A Startup
San Francisco, CA

01.2021 - 09.2021

Job overview

  • Organized the onboarding process for customer success teams, resulting in 40% increase in customer growth
  • Conducted comprehensive user research and analysis, uncovering valuable customer insights to identify product pain points and capitalize on growth opportunities.

Pantheon, Series C Startup
San Francisco, CA

Product Management Intern
05.2019 - 12.2020

Job overview

  • Spearheaded the product direction for a billing portal for enterprise customers by collaborating cross-functionally with Design
  • Engineering, Sales, Finance, and Customer Success teams which grew Enterprise portfolio revenues by 30%
  • Recouped $1M+ in ARR by using data reports that identified payment gaps to develop new revenue tracking dashboards in Salesforce, enabling the team to accurately track invoices and services
  • Increased Customer Success Engineering and Sales efficiency by 15% by creating new customer onboarding playbooks to streamline engineering processes.

University of San Francisco
San Francisco, CA

Client Management Intern
09.2017 - 12.2018

Job overview

  • Monitored and audited the quality of print marketing strategies, by creating personal campaigns for clients, which improved retention by 60%
  • Collaborated with clients to assess marketing needs and executed various go-to-market strategies from beginning to end.

ROOT
Stockton, CA

Founder & Instructor
08.2018 - Current

Job overview

  • Resisting Oppressive Obstacles with Technology is a coding camp for girls without access to computer science classes in their schools or hometown pioneered to help minimize the opportunity gap
  • Partnered with the Low-Income Housing Authority of San Joaquin to fund an annual 2-week coding camp for girls ages 13-18
  • Scholars are taught Ruby, HTML, CSS, Javascript, and Swift
  • Additionally, each scholar gets her own laptop and wifi hotspot.

Education

University of San Francisco
San Francisco

B.S from Economics, Computer Science
08.2017 - 05.2021

University Overview

  • Coursework: Data Structures, Applied Econometrics, Financial Econometrics, UX Design

Data Structures, UX Design, Applied Econometrics, Financial Econometrics

University Overview

Leadership

University Overview

Involvements: Magis Leadership Fellow, USF Peer Mentor & Tutor, New Student Orientation Leader

Skills

  • Skills:
  • Ruby HTML CSS Python Java C Javascript Swift SQL Stata Looker Figma Agile Methodologies

Summary

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Work Preference

Work Type

Full Time

Important To Me

Company CultureCareer advancement

Timeline

Product Manager
Twitter
09.2021 - 01.2023
Yac, Series A Startup
01.2021 - 09.2021
Product Management Intern
Pantheon, Series C Startup
05.2019 - 12.2020
Founder & Instructor
ROOT
08.2018 - Current
Client Management Intern
University of San Francisco
09.2017 - 12.2018
University of San Francisco
B.S from Economics, Computer Science
08.2017 - 05.2021
Data Structures, UX Design, Applied Econometrics, Financial Econometrics
Leadership

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JESSICA RAMÍREZProduct Manager