Jessica Rathfon
Georgetown,Texas
Summary
Professional stylist with proven track record in delivering exceptional client experiences and leading styling teams to success. Known for strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Expertise in trend analysis, client consultation, and creative direction.
Overview
15
15
years of professional experience
Work History
Lead Stylist
Cuts and Curls for Boys and Girls
Round Rock, TX
09.2021 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Built a strong base of loyal clientele through consistent delivery of high-quality services and excellent communication skills.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Maintained a clean and organized work station, adhering to strict sanitation guidelines for the safety of clients and staff members.
Stylist
Pigtails and Crew Cuts
Baton Rouge, LA
06.2020 - 08.2021
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Trimmed, cut, and shaped hair based on customer preference.
- Distributed business cards outside of salon to generate new business.
Stylist
Cookie Cutters Haircuts For Kids
Jacksonville, FL
06.2018 - 05.2020
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Boosted sales through effective upselling of complementary products and accessories.
- Resolved guest complaints about service or style.
Stylist
Snipits
Round Rock, TX
03.2010 - 03.2018
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to clients.
Education
Cosmetology -
Paul Mitchell Academy
Austin, TX05.2006
Graduate Certificate -
Longview Highschool
Longview, TX05.2004
Skills
- Client consultation
- Continuing education
- Advanced communication skills
- Outstanding client retention
- Sales expertise
- Outstanding customer service
- Problem-solving abilities
- Compassionate Care
- Client satisfaction
Timeline
Lead Stylist
Cuts and Curls for Boys and Girls
09.2021 - Current
Stylist
Pigtails and Crew Cuts
06.2020 - 08.2021
Stylist
Cookie Cutters Haircuts For Kids
06.2018 - 05.2020
Stylist
Snipits
03.2010 - 03.2018
Cosmetology -
Paul Mitchell Academy
Graduate Certificate -
Longview Highschool