Jessica Reardon
Arvada,CO
Summary
Proactive professional skilled in community engagement and professional staff in a police setting. Experience in supporting positive relationships and de-escalation tactics in crisis situations, with the ability to stay regulated and critically think. Ensures accurate attention to detail and documentation skills.
Overview
8
8
years of professional experience
Work History
Utilities Specialist
City of Arvada
Arvada, CO
2026.03 - Current
- Addressed customer inquiries about utility services and issues, enhancing customer satisfaction.
- Partnered with city departments to streamline customer service experiences.
- Processed daily payments across multiple payment systems, ensuring accurate financial transactions.
Police Service Technician
City of Arvada
Arvada, CO
2022.08 - 2026.03
- Documented incidents and collected evidence, enhancing accuracy of police reports.
- Investigated citizen complaints regarding alleged law or policy violations.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Processed and verified fingerprints for identification purposes.
- Responded to inquiries from citizens concerning local laws, ordinances, policies, procedures, services available through the department.
- Provided administrative support by efficiently responding to public inquiries and requests.
- Fostered positive relationships with community leaders and the public through courteous interactions.
Educational Mental Health Worker
Mount Saint Vincent Home
Denver, CO
2018.06 - 2020.05
- Identified potential warning signs of suicide risk among patients who are at high risk for self-harm.
- Provided crisis intervention and de-escalation techniques during challenging situations.
- Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
- Assisted in developing and implementing individualized treatment plans for clients.
- Maintained accurate documentation of client progress and treatment interventions.
- Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
Education
Bachelor of Science - Social Work
Colorado
Grand Junction, CO2018-05
Skills
- Exceptional customer service
- Community engagement
- Report writing
- Team collaboration mindset
- Attention to detail
- De-escalation strategies
Timeline
Utilities Specialist
City of Arvada
2026.03 - Current
Police Service Technician
City of Arvada
2022.08 - 2026.03
Educational Mental Health Worker
Mount Saint Vincent Home
2018.06 - 2020.05
Bachelor of Science - Social Work
Colorado