Jessica Reed
Summary
Experienced server/bartender with a passion for delivering exceptional service. Known for enthusiasm, dedication, and strong work ethics. Goal-directed and results-oriented professional with a background in communication. Highly skilled, organized, persuasive, and adaptable. Self-motivated and energetic, taking initiative and maintaining focus for the best outcomes. Excels at listening and identifying issues, using innovative solutions. Proven ability to quickly learn new technology and adapt to different work environments. Proficient in collaborative service as a team player, achieving shared goals.
Overview
17
17
years of professional experience
Work History
Direct Support Professional
Acumen Fiscal Agency
02.2024 - Current
- Kept constantly refreshed knowledge of routine and emergency medical procedures
- Transported clients to appointments, activities and community outings
- Applied authorized behavior plans and techniques to support clients in reaching goals.
Server/Bartender
BrickTop's Restaurant
04.2015 - 01.2024
- Built and maintained customer relationships
- Responsible for taking customer orders and ensuring customer satisfaction
- Trained new servers in company policies, guest service standards, and best practices
- Provided exceptional customer service by addressing and resolving guest concerns or complaints
Server
Chili's Restaurant
02.2012 - 04.2015
- Demonstrated ability to greet patrons, present menus, make suggestions, and reply to questions
- Hands on experience in taking orders and relaying to kitchen and bar staff
- Proven record of preparing and serving specialty foods at tables
Medical Billing Specialist/Secretary
National Medical Billing Services
03.2012 - 04.2013
- Clerical/Administrative functions
- Maintaining office equipment
- Data entry, Bookkeeping
- Operating switchboard
Server
Gingham's Homestyle Restaurant
03.2008 - 03.2012
- Handled money transactions
- Maintenance of restaurant
- Took orders with accuracy
- Complete with satisfaction
Education
General transfer studies -
St Louis Community College
Kirkwood, MO05.2020
Skills
- Behavior Management
- First Aid & CPR
- Organization
- Medication Administration
- Strong multitasking
- Team player attitude
- Team member training
- Effective time management
Timeline
Direct Support Professional
Acumen Fiscal Agency
02.2024 - Current
Server/Bartender
BrickTop's Restaurant
04.2015 - 01.2024
Medical Billing Specialist/Secretary
National Medical Billing Services
03.2012 - 04.2013
Server
Chili's Restaurant
02.2012 - 04.2015
Server
Gingham's Homestyle Restaurant
03.2008 - 03.2012
General transfer studies -
St Louis Community College
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