Jessica Regan
Plain City,OH
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
12
12
years of professional experience
Work History
EDI Team Lead
Sedgwick CMS
Dublin, OH
11.2019 - Current
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Nurtured long-term partnerships with stakeholders by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
EDI Manager- Data Analytics
York Risk Services Group
Dublin, OH
12.2011 - 11.2018
- Assisted in the design and creation of a grassroots automated EDI product, based off of a variety of unique rules and regulations specific to each jurisdiction.
- Collaborated with cross-functional teams to ensure seamless product development and launch.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to established budgets.
- Implemented quality control processes throughout the entire product development lifecycle, resulting in a reduction of defects and returns.
- Identified changes in project scope and modified job schedule accordingly.
- Wrote comprehensive user manuals for new products and additional technical documentation.
- Documented each step in product's design process for use in manuals.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Successfully lead efforts to migrate 500+ Adjusters to new EDI platform
- Designed and implemented dynamic system audit reporting for analysis of common errors and improvements needed to increase claim acceptance, and reduce fines and penalties.
Education
Associate’s Degree -
Columbus State Community College
Columbus, OhioSkills
- Project management
- Critical thinking
- Complex problem solving
- Process improvement
- Data analytics
- Requirements translation
- Compliance management
- Excellent soft skills
- Production monitoring
- Regulatory compliance
- Schedule management
- Product management
Leadership Experience
- Partnered with development team to provide solutions that reduced penalties in 35 states by 50-80%
- Lead company-wide Project for Implementation of new EDI Platform, from design and build requirements, to training and driving adoption
- Acted as company representative at national conferences, forums, and conventions and presented on topics such as improvement of claims process automation
- Worked with top leaders across the Insurance industry while serving as member of IAIABC Claims Committee for 7+ years, assisting in the creation and implementation of dozens of new jurisdictional rules and regulations within the industry
- Provided countless hours of input for new mandated version of EDI standards, driving policy decisions to the interest of our TPA where possible
Timeline
EDI Team Lead
Sedgwick CMS
11.2019 - Current
EDI Manager- Data Analytics
York Risk Services Group
12.2011 - 11.2018
Associate’s Degree -
Columbus State Community College