Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Rhodes

Teutopolis,IL

Summary

Resourceful and personable Coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.

Overview

19
19
years of professional experience

Work History

Lead Bartender

Tuscan Hills Winery
01.2021 - Current
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality food and beverages.
  • Streamlined bar operations by implementing efficient inventory management systems.
  • Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Developmental Therapist

Contracted With The State Of IL
06.2010 - 11.2019
  • Improved client outcomes by developing and implementing individualized therapeutic plans tailored to their specific needs.
  • Enhanced family involvement in therapy sessions, strengthening relationships and support systems for clients.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans addressing client and family's needs.
  • Assessed clients progress regularly, adjusting therapeutic interventions as needed for optimal growth and development.

Service Coordinator

Child And Family Connections- CSS
06.2005 - 06.2010
  • Enhanced client satisfaction by efficiently addressing and resolving service issues.
  • Streamlined service coordination processes for improved team productivity and response times.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Collaborated with cross-disciplinary teams to optimize service operations and improve client experiences.
  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and therapist.
  • Conducted regular Individual Family Service Plan reviews providing optimal service for the family and feedback and support for professional development.

Education

Bachelor of Science - Family And Community Services

Eastern Illinois University
Charleston, IL
12.2004

Skills

  • Service Monitoring and Evaluation
  • Accurate Recordkeeping
  • Time Management
  • Adaptability and Flexibility
  • Empathy and Compassion

Timeline

Lead Bartender

Tuscan Hills Winery
01.2021 - Current

Developmental Therapist

Contracted With The State Of IL
06.2010 - 11.2019

Service Coordinator

Child And Family Connections- CSS
06.2005 - 06.2010

Bachelor of Science - Family And Community Services

Eastern Illinois University

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Jessica Rhodes