Jessica Rhodes
Teutopolis,IL
Summary
Resourceful and personable Coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
19
19
years of professional experience
Work History
Lead Bartender
Tuscan Hills Winery
2021.01 - Current
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality food and beverages.
- Streamlined bar operations by implementing efficient inventory management systems.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Developmental Therapist
Contracted With The State Of IL
2010.06 - 2019.11
- Improved client outcomes by developing and implementing individualized therapeutic plans tailored to their specific needs.
- Enhanced family involvement in therapy sessions, strengthening relationships and support systems for clients.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans addressing client and family's needs.
- Assessed clients progress regularly, adjusting therapeutic interventions as needed for optimal growth and development.
Service Coordinator
Child And Family Connections- CSS
2005.06 - 2010.06
- Enhanced client satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-disciplinary teams to optimize service operations and improve client experiences.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and therapist.
- Conducted regular Individual Family Service Plan reviews providing optimal service for the family and feedback and support for professional development.
Education
Bachelor of Science - Family And Community Services
Eastern Illinois University
Charleston, IL12.2004
Skills
- Service Monitoring and Evaluation
- Accurate Recordkeeping
- Time Management
- Adaptability and Flexibility
- Empathy and Compassion
Timeline
Lead Bartender
Tuscan Hills Winery
2021.01 - Current
Developmental Therapist
Contracted With The State Of IL
2010.06 - 2019.11
Service Coordinator
Child And Family Connections- CSS
2005.06 - 2010.06
Bachelor of Science - Family And Community Services
Eastern Illinois University
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