Jessica Ribelin

Farmington,MN

Summary

Experienced customer service leader skilled in training and operational management. Focused on enhancing workflow efficiency and visitor satisfaction through effective team engagement. Knowledgeable in various brews and concoctions, consistently delivering exceptional service in fast-paced environments.

Overview

years of professional experience

Work History

Barista / Bartender

Minnesota Zoo

Apple Valley, MN

05.2023 - Current

Crafted high-quality espresso beverages for guests at Minnesota Zoo.
Delivered friendly, efficient customer service to enhance visitor experience.
Maintained cleanliness and organization of workstations to ensure safety and comfort.
Coordinated with team members to optimize operations during peak hours.

Assistant Manager

Castle Rock Kennels

Farmington, MN

05.2022 - 11.2025

Managed daily feeding and care of various breeds in a busy kennel environment.
Assisted in managing daily operations at a busy kennel facility.
Maintained cleanliness of animal living areas to promote health and safety standards.
Monitored animal behavior and reported concerns to senior staff for further evaluation.

Office Manager

JCC / Camp Butwin

Eagan, Minnesota

05.2023 - 08.2023

Oversaw inventory management and supply procurement for camp activities and events.
Assisted in planning and executing camp programs and activities for participants.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Education

High School Diploma -

Farmington High School