Jessica Richter
Boulder,CO
Summary
Dynamic and detail-oriented professional with experience as a Student Assistant at University Housing, excelling in data organization and customer support. Demonstrated leadership in managing complex housing processes and promoting diversity initiatives. Proven ability to maintain high standards of organization and compliance as a Kennel Technician, ensuring animal well-being and safety. Eager to apply organizational and service-oriented skills to healthcare administration, with a focus on enhancing patient experience and streamlining operations.
Overview
5
5
years of professional experience
Work History
Student Assistant
University Housing at the University of Colorado - Boulder
Boulder, CO
02.2025 - Current
- Responsible for calls and emails in a high-volume call center, include high-level escalations, day-to-day operations at the front desk, and customer support for walk-ins
- Managed complex housing processes, such as room moves, contractual obligations, application changes, and roommate requests
- Represented University Housing office at housing fairs and presentations with admitted and prospective student and family visits
- Promoted University's policies on diversity, equity, and inclusion to students living in Residence Halls and Apartment Style Halls
- Supported professional staff with projects as assigned, including contract updates, call projects, creating standard operating procedures and gender inclusive housing needs.
Kennel Technician
All Pets Animal Hospital
Katy, TX
06.2021 - 08.2023
- Provided daily care for animals, ensuring their health and well-being in a safe environment.
- Monitored animal behavior and reported any concerns to veterinary staff promptly.
- Assisted in administering medications and following treatment plans as directed by veterinarians.
- Maintained cleanliness of kennel areas, adhering to sanitation protocols to prevent infection.
Education
Associate of Science - Integrative Physiology & Minor in Public Health
University of Colorado At Boulder
Boulder, CO05-2027
Skills
- Data organization
- Leadership qualities
- Strong organization
- Administrative tasks
- Microsoft Office
- Customer Service & Conflict Resolution
Languages
Spanish
Limited Working
Timeline
Student Assistant
University Housing at the University of Colorado - Boulder
02.2025 - Current
Kennel Technician
All Pets Animal Hospital
06.2021 - 08.2023
Associate of Science - Integrative Physiology & Minor in Public Health
University of Colorado At Boulder