Jessica Riley
Little Rock,AR
Summary
Compassionate pediatric nurse delivering high-quality care in fast-paced environments. Rapidly assesses and stabilizes critically ill children while ensuring effective communication across multidisciplinary teams. Committed to enhancing patient and family education through innovative materials and clear documentation.
Overview
14
14
years of professional experience
Work History
Operation Center RN
AR Children’s Hospital
06.2022 - Current
- Coordinate patient placement and transfers across multiple facilities and care teams using telephone triage and telemedicine.
- Collaborate across interdisciplinary teams to optimize systemwide patient flow and operational efficiency.
- Implement ATCC-compliant trauma quality improvement initiatives and workflows to meet state regulatory requirements and improve standard of care.
- Develop educational resources and tools to support team performance and communication.
Emergency Department RN
AR Children’s Hospital
08.2016 - 07.2022
- Led multidisciplinary teams at a Level 1 Trauma Center, optimizing patient flow while delivering evidence-based, high-quality care in a high acuity environment.
- Mentored and coached staff to strengthen clinical skills, foster professional development and promote team well-being.
- Educated patients and families on diagnoses, treatment plans, and discharge instructions empowering informed decision-making and improved health outcomes.
- Cultivated advanced patient assessment, critical thinking, and clinical problem-solving skills.
General Pediatric Clinic
AR Children’s Hospital
, USA
07.2012 - 08.2016
- Delivered compassionate, age-appropriate care to pediatric patients across all developmental stages in a high-volume outpatient primary care setting.
- Managed daily clinic operations, streamlining team workflow to optimize patient flow and improve quality of care.
- Conducted telephone triage for parents using evidence-based protocols to assess acuity and provide timely, appropriate guidance.
Education
Bachelor of Science - Nursing
Arkansas Tech University
AR01-2006
Undergraduate Studies -
University of Central Arkansas
AR01-2004
Skills
- Patient Flow & Transfer Center Operations
- Trauma Quality Improvement & Workflow
- Pediatric Emergency/Critical Care Triage & Decision Making
- Interdisciplinary Collaboration
- Epic Documentation & Care Everywhere Advocate
- Telemedicine Support
- Development of Educational Materials
- Healthy Workforce Promotion
Timeline
Operation Center RN
AR Children’s Hospital
06.2022 - Current
Emergency Department RN
AR Children’s Hospital
08.2016 - 07.2022
General Pediatric Clinic
AR Children’s Hospital
07.2012 - 08.2016
Bachelor of Science - Nursing
Arkansas Tech University
Undergraduate Studies -
University of Central Arkansas