Jessica Rimer
Santa Rosa,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
12
12
years of professional experience
Work History
Mate (Manager)
Trader Joes
08.2014 - Current
- Directly managing and writing the schedule for over ninety crew members and ten mates
- Supporting my crew members with in house human resource inquires daily and stay up to date with new and changing guidelines.
- Developed comprehensive training programs for new hires, improving overall crew performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Crew Member
Trader Joes
05.2012 - Current
- Organized and restocked supplies to support operations and team productivity.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Associates of Science - Management
Mesa Community College
Mesa, AZ01.2009
Skills
- Proficient in Microsoft Office Suite
- Outlook
- Publisher
- Taleo
- Self Motivation
- Organizational Skills
- Professionalism
- Multitasking
- OSHA Guidelines
- Task Prioritization
Timeline
Mate (Manager)
Trader Joes
08.2014 - Current
Crew Member
Trader Joes
05.2012 - Current
Associates of Science - Management
Mesa Community College