Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Jessica Rios

Jessica Rios

Houston,TX

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

12
12
years of professional experience

Work History

Head Office Administrator /Human Resources Payroll Specialist

AVS Concepts, Inc
08.2020 - 10.2023
  • Reduced 92% of Quickbooks and administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
  • Contributed to positive work environment by fostering strong working relationships among colleagues.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.

Database Manager

Geotechnical Engineering-Testing
02.2019 - 07.2020
  • Ensured data integrity and accuracy by conducting regular audits and implementing validation checks.
  • Reduced 50% data retrieval time for end-users by designing and implementing efficient storage structures.
  • Enhanced database performance by optimizing queries and implementing indexing strategies.
  • Streamlined data management processes by automating routine tasks such as backups and updates.
  • Maximized resource utilization through capacity planning initiatives that identified opportunities for consolidation while maintaining service quality standards.

Material Software Specialist

ATSER
01.2016 - 02.2019
  • Designed user-friendly interfaces for enhanced customer experience and increased product adoption.
  • Collaborated with cross-functional teams to develop high-quality software solutions within deadlines.
  • Provided technical support to 4-12 clients, resolving issues promptly and maintaining strong customer relationships.
  • Conducted thorough market research to identify emerging trends and opportunities, informing future product development strategies.
  • Improved quarterly software efficiency updates by conducting regular code reviews and optimizing algorithms.

Patient Service Specialist

Select Physical Therapy
12.2011 - 12.2016
  • Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
  • Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
  • Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
  • Increased patient loyalty through timely follow-up calls and addressing inquiries or concerns.
  • Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
  • Trained new team members on clinic procedures, fostering welcoming and cohesive work environment.

Education

High School Diploma -

Cypress Falls High School, Houston, TX
  • Completed AP course in Physics
  • 3.8 GPA

Associate of Science - Legal Contracts

Blinn College, Brenham, TX
10.2012
  • Honor Roll [1st Semester and 2011-2012]
  • Professional Development: [ 2012 ]

Skills

  • Business Administration
  • Staff Management
  • Bookkeeping
  • Scheduling
  • Payroll Administration
  • Database Entry
  • Customer Engagement
  • Ethics-Focused
  • Vendor Relations
  • Accounts Payable and Accounts Receivable
  • HR Metrics
  • Payroll Completion
  • Customer Relations
  • Employee File Updates
  • Tax Reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head Office Administrator /Human Resources Payroll Specialist - AVS Concepts, Inc
08.2020 - 10.2023
Database Manager - Geotechnical Engineering-Testing
02.2019 - 07.2020
Material Software Specialist - ATSER
01.2016 - 02.2019
Patient Service Specialist - Select Physical Therapy
12.2011 - 12.2016
Cypress Falls High School - High School Diploma,
Blinn College - Associate of Science, Legal Contracts

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Jessica Rios