Jessica Rivers
Jacksonville,FL
Summary
Detail-oriented Event Specialist with strong skills in logistics coordination and on-site execution. Proven ability to enhance guest satisfaction and ensure branding consistency across events.
Overview
10
10
years of professional experience
Work History
Event Specialist
Product Connect Through Acosta
Jacksonville, FL
03.2025 - Current
- Coordinated event logistics, including venue selection, vendor management, and participant registration.
- Developed engaging promotional materials to enhance event visibility and attendance.
- Executed on-site event support, ensuring seamless operations and attendee satisfaction.
- Collaborated with cross-functional teams to align event goals with organizational objectives.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Retail Sales Associate
Dollar General Store
Jacksonville, FL
04.2023 - 05.2026
- Provided exceptional customer service, enhancing shopper experience and fostering loyalty.
- Assisted in inventory management, ensuring accurate stock levels and organization on sales floor.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Trained new associates on store policies and operational procedures to improve team performance.
- Maintained cleanliness and visual standards throughout the store, contributing to a welcoming environment.
- Collaborated with team members to execute promotional displays, driving product visibility and sales.
- Resolved customer complaints promptly, maintaining positive relationships and satisfaction rates.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Laborer
Fast Track Staffing
Jacksonville, FL
02.2016 - 09.2019
- Maintained safety protocols to ensure compliance with industry regulations and workplace standards.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Implemented best practices for material handling, improving overall site productivity.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Mail Sorter
Pitney Bowes
Jacksonville, FL
03.2017 - 10.2017
- Sorted and routed incoming mail to ensure accurate delivery and timely processing.
- Operated automated sorting machines to enhance operational efficiency and reduce errors.
- Collaborated with team members to maintain a clean and organized workspace, promoting safety protocols.
- Monitored sorting equipment for functionality, reporting issues promptly to minimize downtime.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Evaluated mail trays to determine proper placement.
Education
High School Diploma -
Dougherty Comprehensive High School
Albany, GA06.1997
Skills
- Travel arrangements
- On-site execution
- Event planning expertise
- Branding consistency
Timeline
Event Specialist
Product Connect Through Acosta
03.2025 - Current
Retail Sales Associate
Dollar General Store
04.2023 - 05.2026
Mail Sorter
Pitney Bowes
03.2017 - 10.2017
Laborer
Fast Track Staffing
02.2016 - 09.2019
High School Diploma -
Dougherty Comprehensive High School