Jessica Rodriguez
Odessa,TX
Summary
Detail-oriented professional looking to change career paths and bring team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
CareATC
Odessa, Texas
10.2023 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Processed payments from patients accurately using cash registers or computerized systems.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
06.2017 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Office Assistant
University Of Texas At San Antonio
01.2013 - 06.2014
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used Software to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Assisted with medical coding and billing tasks.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
Certified Medical Assistant
Texas Oncology
08.2011 - 11.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assisting
Odessa College
Odessa, TXSkills
- Exam Room Preparation
- Blood and Tissue Collection
- Dictation and Transcription
- Basic Laboratory Tests
- Skin Pricks
- Patient Engagement
- Vital Sign Monitoring
- Patient Documentation
- Treatment Room Preparation
- Patient Flow Coordination
- Reading Comprehension
- Dressing Removal
- Vitals Collection and Documentation
- Injection Administration
- Coordinating Drug Refills
- Rapid Strep Testing
- Answering Questions
- Administering Immunizations
- Healthcare Procedures
- Skin Tag Removal
- HIPAA Compliance
- Medical Terminology
- Electronic Health Records
- Nursing Assistance
- Lab Specimens and Collections
- Performing EKGs
- Sterilize Instruments
- Cleaning and Sanitizing
- Venipuncture Expertise
- Specimen Collection
- Patient Scheduling
- Patient Admission
- Flu Vaccinations
- Needs Assessment
- Payment Collection
- Biohazard Waste Disposal
- Patient Assessments And Care
- Patient Charting
- Preparing Specimens And Samples
- Medical Laboratory Procedures
- Vaccine Administration
- Verifying Insurance
- Patient Records Maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Certified Medical Assistant
CareATC
10.2023 - Current
Certified Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
06.2017 - 10.2023
Medical Office Assistant
University Of Texas At San Antonio
01.2013 - 06.2014
Certified Medical Assistant
Texas Oncology
08.2011 - 11.2012
Medical Assisting
Odessa College