Terri Griffin
Baltimore,Maryland
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Femi Care Surgical Center
Owings Mills, MD
04.2021 - 02.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Certified Resident medical Assistant
Valley Day Living
Niles, OH
02.2017 - 05.2020
- Adhered to social distancing protocols and wore mask or face shield.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Created plans and communicated deadlines to complete projects on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend and holiday shifts.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified appropriate lab couriers picked up collected lab specimens.
- Ordered and prepared reagents and supplies.
Certified Medical Assistant, Phiebotomist
Agape Health
Baltimore, United States
08.2013 - 06.2016
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Logged patient information and recorded results into system.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
Certified Nursing Assistant
RealCare
Youngstown , Ohio
Feb.2011 - Jul.2015
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Obtained client medical history, medication information, symptoms and allergies.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certified Medical Assistant - Nursing Assistance
Intergated Healthcare LLC.
Baltimore, MD03.2021
Phlebbotomist - Nursing Assistance
Intergated Healthcare LLC.
Baltimore01.2021
High School Diploma -
Valley Virtual Remote Learning Academy
Ohio06.2020
Certified Medical Assistant - Nursing Assistance
All-State Career School
Baltimore, MD01.2004
Skills
- Rapid Strep Testing
- Clinical and Operational Judgement
- Completing Insurance Forms
- Wound Care
- Electronic Health Records
- Medical Terminology
- Diagnostic Testing
- Clinical Applications
- Injection Administration
- Answering Questions
- Patient Relations
- Inventory and Supply Management
- Medical Histories and Vital Statistics
- Updating Medical Records
- Cleaning and Organizing
- Coordinating Drug Refills
- Proper Waste Disposal
- Multi-Line Telephone System Operation
- Transportation Assistance
- Treatment Room Preparation
- Medical Supply Monitoring
- Blood and Tissue Collection
- Exam Room Preparation
- Administering Immunizations
- Processing Specimens
- Family Medicine
- Lab Specimens and Collections
- Invoice Statements
- Skin Pricks
- Patient Examination
- Nursing Assistance
- Flu Vaccinations
- Performing Urinalysis
- Patient Health Information Access
- Dressing Removal
- Patient Admission
- Mobile Device Operation
- Logging Messages
- Vitals Collection and Documentation
- Complex Problem-Solving
- Remote Video Conferencing
- Patient Chart Tracking
- Managing Medical Laboratory Equipment
Languages
English
Timeline
Certified Medical Assistant
Femi Care Surgical Center
04.2021 - 02.2022
Certified Resident medical Assistant
Valley Day Living
02.2017 - 05.2020
Certified Medical Assistant, Phiebotomist
Agape Health
08.2013 - 06.2016
Certified Nursing Assistant
RealCare
Feb.2011 - Jul.2015
Certified Medical Assistant - Nursing Assistance
Intergated Healthcare LLC.
Phlebbotomist - Nursing Assistance
Intergated Healthcare LLC.
High School Diploma -
Valley Virtual Remote Learning Academy
Certified Medical Assistant - Nursing Assistance
All-State Career School
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