Jessica Rodriguez
Staten Island
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Chief Technology Officer
Brooklyn
11.2023 - Current
- Coordinated executive schedules and prioritized meetings for the Chief Technology Officer.
- Managed correspondence and facilitated communication between departments and stakeholders.
- Organized travel arrangements and ensured timely logistics for business trips.
- Assisted in preparing presentations and reports for executive meetings.
- Conducted research on industry trends to support strategic planning initiatives.
- Liaised with vendors to coordinate office supplies and service contracts efficiently.
- Supported project management efforts by tracking deadlines and deliverables effectively.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Executed special objectives and projects in response to executive team and board member requests.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Police Communication Technician
NYPD Information Technology Bureau
Brooklyn
04.2001 - 11.2023
- Operated communication systems for emergency response coordination.
- Managed radio communications for field personnel during critical incidents.
- Provided technical support for communication equipment and software issues.
- Collaborated with law enforcement to streamline information transfer processes.
- Monitored and recorded communications to ensure accurate data collection.
- Trained new staff on communication protocols and system operations.
- Assisted in updating and maintaining communication technology infrastructure.
- Trained new Police Communication Technicians on departmental policies, procedures, protocols and operating systems related to communications duties.
- Enforced security protocols within the Communications Center ensuring confidential information is kept secure at all times.
- Responded quickly and accurately to requests for assistance from citizens concerning a variety of matters such as traffic accidents or domestic disputes.
- Provided support to law enforcement officers by dispatching personnel and equipment in response to calls for service.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Education
High School Diploma -
John Jay High School
Brooklyn, NY06-1999
Some College (No Degree) - Journalism And Mass Communication
Kingsborough Community College
Brooklyn, NYSkills
- Executive scheduling
- Meeting coordination
- Document preparation
- Office management
- Travel logistics
- Stakeholder communication
- Data analysis
- Staff training
- Effective reporting
- Strategic planning
- Database management
- Project tracking
Timeline
Executive Assistant
Chief Technology Officer
11.2023 - Current
Police Communication Technician
NYPD Information Technology Bureau
04.2001 - 11.2023
High School Diploma -
John Jay High School
Some College (No Degree) - Journalism And Mass Communication
Kingsborough Community College