Jessica Rodriguez
Houston,TX
Summary
Motivated and compassionate dental professional with a background as an RDA, dedicated to providing quality patient care and promoting oral health. Experienced in clinical procedures, infection control, and patient interaction, with a strong interest in preventive care and patient education. Bilingual in English and Spanish, allowing effective communication with diverse populations. Passionate about advancing my knowledge and skills in dental hygiene and committed to becoming a dental hygienist who improves patient outcomes through education, prevention, and compassionate care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
City of Houston Health Department, Houston, TX
Houston, TX
11.2023 - Current
- In my current role, I assist in a variety of dental procedures while ensuring patient comfort and safety throughout their visit. I am responsible for preparing and sterilizing instruments according to strict infection control standards, educating patients on oral hygiene practices and post-treatment care, and maintaining accurate documentation in patient records. I also handle scheduling, billing, and provide administrative support, such as managing patient check-in/check-out and answering phone calls. My role involves constant collaboration with the dental team to ensure an efficient and supportive environment for patient care.
Customer Service Representative III
City of Houston Health Department, Houston, TX
Houston, TX
08.2020 - 11.2023
- As a Customer Service Representative, I was tasked with reaching out to newly diagnosed patients and individuals who may have been exposed to communicable diseases. I provided accurate, confidential health information following CDC guidelines and worked to educate the community on safety protocols. I also took part in public health projects such as Vaccine Outreach and Project Saving Smiles, where I built connections with community organizations and helped plan outreach efforts. Adaptability, discretion, and effective communication were key to my success in this position.
Teacher Assistant
St Theresa Catholic School, Houston TX
Houston, TX
08.2018 - 07.2020
- In this position, I supported classroom instruction and contributed to creating a safe and engaging learning environment for children. I assisted teachers with curriculum delivery, documented student progress, and communicated with parents about their child’s development. I also helped with classroom management and provided clerical support to faculty and staff. This role enhanced my ability to multitask, communicate effectively, and contribute to a team-focused setting.
Education
BA - Communication Studies and Sociology minor
University of Houston-Downtown
Houston, TX05-2020
AAS in Arts -
Houston Community College
Houston, TX12-2017
Skills
- Effective time management
- DENTRIX charting
- Oral hygiene education
- Detail-oriented mindset
Certification
- RDA - Registered Dental Assistant
- BLS/CPR Certified
- Sealant Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Dental Assistant
City of Houston Health Department, Houston, TX
11.2023 - Current
Customer Service Representative III
City of Houston Health Department, Houston, TX
08.2020 - 11.2023
Teacher Assistant
St Theresa Catholic School, Houston TX
08.2018 - 07.2020
BA - Communication Studies and Sociology minor
University of Houston-Downtown
AAS in Arts -
Houston Community College