Jessica Rodriguez
New Brunswick
Summary
Bilingual professional with a strong background in customer service and property leasing, enhancing client satisfaction through effective communication and problem-solving. Adept at maintaining compliance and safety across educational and caregiving environments, with a commitment to providing exceptional care and support.
Overview
12
12
years of professional experience
Work History
Instructional Aide
Bright Beginnings Learning Center
Piscataway
12.2024 - Current
- Provided one-on-one and group assistance, promoting a safe and inclusive learning environment.
- Supported teachers in addressing students' academic and developmental needs, fostering individual growth.
- Prepared instructional materials and organized classroom activities to enhance student engagement.
Leasing Agent
Asden Properties
East Orange
01.2021 - 04.2024
- Assisted tenants with lease inquiries, renewals, and housing applications.
- Processed payments and rent transactions using Yardi software.
- Conducted property tours and explained leasing terms to prospective tenants.
- Processed work orders for maintenance requests
- Rent collection/ Delinquency Follow-up
- Incident Reports / Claims Support
- Yardi & CRM Systems
- Tenant Retention
- Inspections & Compliance
- Invoicing & Recordkeeping
Direct Support Professional (DSP)
Everas Community Services
Piscataway
09.2020 - 04.2021
- Supported individuals with developmental disabilities in daily activities.
- Assisted with hygiene, meals, and recreational activities to enhance quality of life.
- Ensured safe and supportive living conditions.
Residential Aide
Veritas Recovery Center
Perth Amboy
11.2019 - 09.2020
- Supervised clients in recovery and provided structured daily support.
- Assisted with meal schedules, group sessions, and transportation.
- Ensured compliance with center guidelines to maintain a safe environment.
Cashier & Sales Associate
BJ's Wholesale Club
North Brunswick
11.2017 - 06.2019
- Processed customer purchases and assisted at self-checkout.
- Delivered excellent customer service and resolved inquiries promptly.
Cashier / Customer Service
Stop & Shop
North Brunswick
05.2014 - 11.2016
- Assisted customers with purchases and maintained checkout efficiency.
Education
High School Diploma (Equivalent) -
Piscataway Vo-Tech
PiscatawaySkills
- Bilingual: English & Spanish
- Microsoft Office (Word, Excel, Outlook)
- Yardi Property Management Software
- Customer Service & Communication
- Childcare & Special Needs Support
- Senior Care & Caregiving
- Medication Administration
- Telephone & Front Desk Reception
- Filing & Office Administration
Timeline
Instructional Aide
Bright Beginnings Learning Center
12.2024 - Current
Leasing Agent
Asden Properties
01.2021 - 04.2024
Direct Support Professional (DSP)
Everas Community Services
09.2020 - 04.2021
Residential Aide
Veritas Recovery Center
11.2019 - 09.2020
Cashier & Sales Associate
BJ's Wholesale Club
11.2017 - 06.2019
Cashier / Customer Service
Stop & Shop
05.2014 - 11.2016
High School Diploma (Equivalent) -
Piscataway Vo-Tech