Jessica Roldan
Jacksonville,FL
Summary
Senior Logistics Associate recognized for optimizing inventory management and ensuring timely stock replenishment. Strong communicator who enhances customer loyalty through exceptional service and problem-solving skills. Proven ability to analyze data for operational efficiency while maintaining compliance with safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Logistics Associate
Harbor Freight Tools
Jacksonville, USA
01.2020 - Current
- Oversee and manage logistics operations to ensure efficient inventory management and timely replenishment of stock.
- Analyzed data to monitor and optimize inventory, minimizing discrepancies.
- Ensured compliance with all applicable safety regulations while managing freight operations.
- Utilize effective communication skills to interact positively with customers and colleagues alike.
- Answered customer inquiries and provided accurate information regarding products and services.
- Guided customers in product selection, ordering, billing, returns, exchanges, and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
Cashier
Arby's
Orange Park, USA
07.2017 - 08.2019
- Managed cash transactions while creating welcoming atmosphere for customers.
- Collaborated with team members to maintain operations during peak hours.
- Trained new employees to improve team productivity and customer satisfaction.
Education
Associate in Arts Degree -
University of Central Florida
Orlando, FL05-2021
Skills
- Customer service excellence
- Microsoft proficiency
- Team collaboration
- Time management
- Problem solving
- Adaptability
- Computer and software knowledge
- Forklift certification
- Inventory control
- Multitasking
Certification
- Forklift certified
Timeline
Senior Logistics Associate
Harbor Freight Tools
01.2020 - Current
Cashier
Arby's
07.2017 - 08.2019
Associate in Arts Degree -
University of Central Florida