Jessica Romero
Ypsilanti
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
12
12
years of professional experience
Work History
Server
Thompson and Co
Ypsilanti, MI
01.2021 - 01.2025
- Demonstrated ability to work well under pressure and in a team setting.
- Proven track record of providing excellent customer service and building rapport with guests.
- Over 3 years of experience working as a server in high-paced restaurant environments.
General manager
Dolores Mexican Restaurant
Ypsilanti, MI
01.2018 - 01.2021
- Managed a team of waitstaff and kitchen employees in a fast-paced restaurant environment.
- Implemented cost-effective inventory management strategies to reduce waste and increase profit margins.
- Handled customer complaints and feedback with professionalism and a focus on resolving issues to ensure guest satisfaction.
Spokesperson
Ozone House Organization
Ann Arbor, MI
01.2014 - 01.2016
- Developed and implemented communication strategies for fundraising campaigns.
- Managed media relationships and coordinated press events.
- Facilitated youth development workshops and activities.
Certified Nurse Assistant
Gilbert Residence
Ypsilanti, MI
01.2013 - 01.2014
- Provided direct patient care in a variety of settings.
- Monitored vital signs and reported any changes to the nursing staff.
- Communicated effectively with patients, families, and members of the healthcare team.
- Documented patient care activities accurately and promptly.
Skills
- Clear verbal communication
- Organizational strategy development
- Client relationship building
- High-quality client service
- CRM expertise
- Principles of medical ethics
- Proficient bilingual communication (Spanish)
Timeline
Server
Thompson and Co
01.2021 - 01.2025
General manager
Dolores Mexican Restaurant
01.2018 - 01.2021
Spokesperson
Ozone House Organization
01.2014 - 01.2016
Certified Nurse Assistant
Gilbert Residence
01.2013 - 01.2014