Jessica-rose Stealy
Mooresville,IN
Summary
Resourceful Employee with excellent client oversight, issue resolution and relationship-building expertise. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
Work History
Team Lead/Account Mgr
INDIANA
Indianapolis , IN
12.2021 - 12.2022
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Directed and Supervised a Team and engaged in Sales and Personal Business development.
Office Administrator
TRANSFELD ENTERPRISES LLC
Carmel, IN
01.2015 - 01.2019
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Collected, validated and distributed information to employees.
- Maintained personnel records and updated internal databases to support document management.
Floor Sales, Cashier, Customer Service Rep
CVS Pharmacy
Carmel, IN
01.2014 - 01.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Customer Service Rep. and Cashier
Payless ShoeSource
Carmel, IN
01.2013 - 01.2014
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Hostess
Max & Erma’s
Carmel, IN
01.2012 - 01.2013
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Certified - Cosmetology
Brittany Renee Makeup Academy
Carmel, IN06.2016
High School Diploma -
CARMEL HIGH SCHOOL
Carmel, IN06.2014
Skills
- Teamwork and Collaboration
- Employee Recruitment
- Customer Interaction
- Customer Service
- Time Management
- Video Conferencing
- Opportunity Identification
Accomplishments
- Awarded "Top Leader" at company regional conference 2022
- Fastest promotion in office history
- Held Highest Streak in sales for office
Timeline
Team Lead/Account Mgr
INDIANA
12.2021 - 12.2022
Office Administrator
TRANSFELD ENTERPRISES LLC
01.2015 - 01.2019
Floor Sales, Cashier, Customer Service Rep
CVS Pharmacy
01.2014 - 01.2015
Customer Service Rep. and Cashier
Payless ShoeSource
01.2013 - 01.2014
Hostess
Max & Erma’s
01.2012 - 01.2013
Certified - Cosmetology
Brittany Renee Makeup Academy
High School Diploma -
CARMEL HIGH SCHOOL
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