Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Roybal

Alamosa,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Deputy Clerk

Alamosa County
01.2024 - Current
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.
  • Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.

Deputy Clerk

Taos County
06.2022 - 2023
  • Stayed on top of customer preferences, technology trends and demand to keep county clerk's office operating optimally.
  • Enhanced customer satisfaction by providing accurate and timely information regarding legal procedures, fees, and requirements.
  • Handled challenging situations involving upset or disgruntled citizens with professionalism and tact.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Store Manager

Picuris Travel Center
03.2014 - 01.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Centauri High School
La Jara, CO

Skills

  • Filing systems
  • Document preparation
  • Policy enforcement
  • Legal terminology
  • Budget monitoring
  • Cash handling
  • Telephone etiquette
  • Administrative tasks
  • Relationship building
  • Customer satisfaction
  • Mail processing
  • Mail handling
  • Document management
  • Sales expertise
  • Cash management
  • Administrative support
  • Point of sale operation
  • File maintenance

Timeline

Deputy Clerk

Alamosa County
01.2024 - Current

Deputy Clerk

Taos County
06.2022 - 2023

Store Manager

Picuris Travel Center
03.2014 - 01.2022

Centauri High School

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Jessica Roybal