Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary
Legacy Traditional Schools
06.2024 - 11.2024
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Paraprofessional
Legacy Traditional
08.2023 - 06.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Operations/Office Manager
Shark Attack Pool Services
04.2021 - 08.2023
Built relationships with customers and managed accounts to drive revenue and profit
Established operational objectives and work plans and delegated assignments to employees and managers
Oversaw day-to-day operations, customer service, accounting, human resources
Managed all systems and created detailed documentation of all interactions with customers and vendors
Maintained constructive client and vendor relationships
Managed and allocated staff and material resources to meet production goals
Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions
Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations
Operations Manager
MasterAzScapes/Specialty Pools
06.2019 - 04.2021
Managed and allocated staff and material resources to meet production goals
Oversaw day-to-day operations, customer service, accounting, human resources
Event Operator & Personal Assistant
Julie Smith
08.2017 - 06.2019
Assist in Petsitting Business: Performing overnight stays, potty and play visits, and walk visits
Assist in Property Management Business: Meet perspective tenants and lead a tour of the apartment, assist in scheduling and executing remodels of homes
Assist in Career Fair Host Position: Host career fairs, check in 200+ job seekers, manage vendors, customer service between the vendors, venue and job seekers
Report attendance counts and vendor reviews to upper management
Personal Assistant: Running errands, babysitting children, organizing and simplifying the house and office
Managing household duties, kids schedules and drop off and pick up duties
Behavioral Technician
Hope Group
05.2013 - 01.2017
Worked with students individually or in small groups to reinforce learning of material or skills introduced by the general education and special education teachers
Collected data related to the students performances in academic, behavioral, and social-emotional domains
Supervised the students during emergency drills, assemblies, play periods, lunch periods, and field trips
Assisted in multiple students mastering and testing out of multiple IEP goals
Teacher & Closing Shift Administrator
Creative Beginnings Learning Center
12.2010 - 05.2013
Maintained a fun and interactive classroom that is clean and organized
Ensured the daily care of every child by following all licensing guidelines and implementing all company standards
Communicated directly with parents and prospective parents to achieve success for the child
Greeted parents, assisted with front office duties and customer service
Operated the school according to state licensing standards
Answered phones, schedule tours, tour and maintain enrollment
Managed employees, staff rotation and children during the afternoon operating hours
Education
High School Diploma -
North Canyon High School
Phoenix, Az
Skills
Office administration
Organization
Customer service
Verbal and written communication
Appointment scheduling
Complex Problem-solving
Multi-line phone systems
Quickbooks
Supply ordering
Accounts receivable and payable
Fast learner
Critical thinking
Accomplishments
Supervised team of 30 staff members.
Collaborated with team of 15 in the development of pool build.
Achieved Staff of the Month by completing all requested tasks with accuracy and efficiency. As well as going above and beyond daily to help our teams. This was awarded to me twice within a year.
Certification
First Aid / CPR
Fingerprint Clearance
2 Different Active Clearance Cards
Timeline
Secretary
Legacy Traditional Schools
06.2024 - 11.2024
Paraprofessional
Legacy Traditional
08.2023 - 06.2024
Operations/Office Manager
Shark Attack Pool Services
04.2021 - 08.2023
Operations Manager
MasterAzScapes/Specialty Pools
06.2019 - 04.2021
Event Operator & Personal Assistant
Julie Smith
08.2017 - 06.2019
Behavioral Technician
Hope Group
05.2013 - 01.2017
Teacher & Closing Shift Administrator
Creative Beginnings Learning Center
12.2010 - 05.2013
First Aid / CPR
Fingerprint Clearance
2 Different Active Clearance Cards
High School Diploma -
North Canyon High School
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