Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Rudderow

Prescott Valley,AZ

Summary

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Secretary

Legacy Traditional Schools
06.2024 - 11.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Paraprofessional

Legacy Traditional
08.2023 - 06.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Operations/Office Manager

Shark Attack Pool Services
04.2021 - 08.2023
  • Built relationships with customers and managed accounts to drive revenue and profit
  • Established operational objectives and work plans and delegated assignments to employees and managers
  • Oversaw day-to-day operations, customer service, accounting, human resources
  • Managed all systems and created detailed documentation of all interactions with customers and vendors
  • Maintained constructive client and vendor relationships
  • Managed and allocated staff and material resources to meet production goals
  • Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations

Operations Manager

MasterAzScapes/Specialty Pools
06.2019 - 04.2021
  • Managed and allocated staff and material resources to meet production goals
  • Oversaw day-to-day operations, customer service, accounting, human resources

Event Operator & Personal Assistant

Julie Smith
08.2017 - 06.2019
  • Assist in Petsitting Business: Performing overnight stays, potty and play visits, and walk visits
  • Assist in Property Management Business: Meet perspective tenants and lead a tour of the apartment, assist in scheduling and executing remodels of homes
  • Assist in Career Fair Host Position: Host career fairs, check in 200+ job seekers, manage vendors, customer service between the vendors, venue and job seekers
  • Report attendance counts and vendor reviews to upper management
  • Personal Assistant: Running errands, babysitting children, organizing and simplifying the house and office
  • Managing household duties, kids schedules and drop off and pick up duties

Behavioral Technician

Hope Group
05.2013 - 01.2017
  • Worked with students individually or in small groups to reinforce learning of material or skills introduced by the general education and special education teachers
  • Collected data related to the students performances in academic, behavioral, and social-emotional domains
  • Supervised the students during emergency drills, assemblies, play periods, lunch periods, and field trips
  • Assisted in multiple students mastering and testing out of multiple IEP goals

Teacher & Closing Shift Administrator

Creative Beginnings Learning Center
12.2010 - 05.2013
  • Maintained a fun and interactive classroom that is clean and organized
  • Ensured the daily care of every child by following all licensing guidelines and implementing all company standards
  • Communicated directly with parents and prospective parents to achieve success for the child
  • Greeted parents, assisted with front office duties and customer service
  • Operated the school according to state licensing standards
  • Answered phones, schedule tours, tour and maintain enrollment
  • Managed employees, staff rotation and children during the afternoon operating hours

Education

High School Diploma -

North Canyon High School
Phoenix, Az

Skills

  • Office administration
  • Organization
  • Customer service
  • Verbal and written communication
  • Appointment scheduling
  • Complex Problem-solving
  • Multi-line phone systems
  • Quickbooks
  • Supply ordering
  • Accounts receivable and payable
  • Fast learner
  • Critical thinking

Accomplishments

  • Supervised team of 30 staff members.
  • Collaborated with team of 15 in the development of pool build.
  • Achieved Staff of the Month by completing all requested tasks with accuracy and efficiency. As well as going above and beyond daily to help our teams. This was awarded to me twice within a year.

Certification

  • First Aid / CPR
  • Fingerprint Clearance
  • 2 Different Active Clearance Cards

Timeline

Secretary

Legacy Traditional Schools
06.2024 - 11.2024

Paraprofessional

Legacy Traditional
08.2023 - 06.2024

Operations/Office Manager

Shark Attack Pool Services
04.2021 - 08.2023

Operations Manager

MasterAzScapes/Specialty Pools
06.2019 - 04.2021

Event Operator & Personal Assistant

Julie Smith
08.2017 - 06.2019

Behavioral Technician

Hope Group
05.2013 - 01.2017

Teacher & Closing Shift Administrator

Creative Beginnings Learning Center
12.2010 - 05.2013
  • First Aid / CPR
  • Fingerprint Clearance
  • 2 Different Active Clearance Cards

High School Diploma -

North Canyon High School
Jessica Rudderow