Jessica Ruiz Zaiter

• Greeted and seated guests promptly to enhance dining experience.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
• Assisted in training new hosts on customer service protocols and operational procedures.

• Collaborated with colleagues to design interdisciplinary projects that foster critical thinking and teamwork among students.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Developed lesson plans aligned with curriculum standards to enhance student engagement and learning outcomes.
• Utilized various teaching aids and technology to support diverse learning styles in classroom settings.

• Curated aesthetically pleasing table settings and buffet displays that complemented each couple's chosen theme or style.
• Prepared and presented diverse menu options for weddings, ensuring client satisfaction and adherence to dietary preferences.
• Coordinated with event planners to finalize catering details, enhancing overall guest experience at events.
• Implemented quality control measures to maintain high standards in food safety and presentation.

• Provided exceptional customer service by efficiently taking orders and addressing inquiries.
• Operated espresso machines, consistently crafting high-quality beverages to enhance customer satisfaction.
• Maintained cleanliness and organization of the workspace, ensuring compliance with health and safety standards.
• Assisted in training new baristas on beverage preparation techniques and company policies.

At Ferguson, I was in the Business Academy and trained to attain my CDA (Child Development Associate) to become a qualified teacher for young children.