Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Russell

Bigfork,MT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Wrights Furniture
Whitefish, MT
07.2023 - Current
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Facilitated communication between different departments within the organization.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Processed invoices for payment using accounting software applications.
  • Managed special orders and stock inventory orders with select companies, ensured orders were properly ordered and shipped to the correct location.

Veterinary Technician

Paws and Hooves Veterinary Services
Davie, FL
10.2020 - 06.2023
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Tracked and scheduled follow-up appointments for animal treatment.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.

Head Groomer

Country Inn Pet Resort And Spa
Davie, FL
04.2020 - 01.2021
  • Handled pets with gentle demeanor to help animals feel calm and secure.
  • Bathed and styled pet's fur, inspecting animals for external signs of parasites, disease or injury.
  • Groomed pets by brushing, bathing, coat fluffing, nail filing and clipping, ear cleaning and gland expression and exhibited exceptional hand-scissoring skills.

Manager

TT's Barking Barber
Davie, FLORIDA
01.2019 - 03.2020
  • Evaluated each pet and owner's needs and wants, and performed the task of grooming the pet to those specific requests and/or needs.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Managed daily salon operations, including scheduling appointments, customer service, and opening and closing.
  • Booked appointments to allow sufficient time for requested services.
  • Provided information about services, products and prices to customers.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Pet Groomer

Love On A Leash
Davie, FL
10.2015 - 01.2019
  • Evaluated each pet and owner's needs and wants, and performed the task of grooming the pet to those specific requests.
  • Identified and addressed difficult pet or owner challenges with a professional demeanor.
  • Participated in trade shows and expositions to promote company's products and services.
  • Organized and managed the daily operations of a grooming salon, such as haircuts, nails, anal glands, bathing, drying/fluffing, cash register, and answering phone calls.
  • Conducted customer consultations to identify pet needs for grooming services.

Kennel tech - Country inn pet resort
Davie, Fl
11.2012 - 08.2013
  • I accepted a promotional role at Country Inn, returning to Holly Acres because the promotion was not given as promised.
  • Performed duties in the kennel, such as walking dogs, feeding, cleaning kennels, and bathing.
  • Made sure dogs and cats were in good health and performing daily activities, such as eating and going to the bathroom.

Assistant kennel tech manager

Holly Acres Pet Resort
Davie, FL
04.2009 - 11.2015
  • I started as a dog bather and was then promoted to kennel tech within a couple of weeks.
  • Within two years, I was promoted to live-in assistant manager, where I was taught office duties and how to take reservations for animals to be boarded.
  • Handling all pets in coming and outgoing.
  • Bathing dogs upon exit day.
  • Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
  • Coordinated adequate exercise time to keep dogs healthy and happy.
  • Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
  • Maintained detailed records of animal numbers, medical issues and behavioral concerns.

Cashier

Publix
Davie, Fl
04.2007 - 06.2010
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained work area and kept cash drawer organized.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.

Education

Associate of Arts - Pet Grooming

Merryfield School of Pet Grooming
01.2015

High School Diploma -

Cooper City High School
Cooper City, FL
05.2007

Associate of Science - Pre-Veterinary Medicine

Broward College
Davie, FL

Skills

  • People skills I am a talented, Self-motivated and dependable while
  • Achieving high performance with minimal supervision I am able to Complete multiple tasks accurately despite interruptions and competing Demands
  • Skills Customer service
  • Pet care
  • Attention to detail
  • Teamwork
  • Leadership
  • Maintaining treatment notes
  • Issue and conflict resolution
  • Critical thinking

References

Reference

  • Tina Spires (954) 553-7444
  • Sherrie Quiterio (954) 401-3516
  • Jessica Wallace (786) 973-3476
  • Christina Parham (270) 590-9109

Timeline

Administrative Assistant

Wrights Furniture
07.2023 - Current

Veterinary Technician

Paws and Hooves Veterinary Services
10.2020 - 06.2023

Head Groomer

Country Inn Pet Resort And Spa
04.2020 - 01.2021

Manager

TT's Barking Barber
01.2019 - 03.2020

Pet Groomer

Love On A Leash
10.2015 - 01.2019

Kennel tech - Country inn pet resort
11.2012 - 08.2013

Assistant kennel tech manager

Holly Acres Pet Resort
04.2009 - 11.2015

Cashier

Publix
04.2007 - 06.2010

Associate of Arts - Pet Grooming

Merryfield School of Pet Grooming

High School Diploma -

Cooper City High School

Associate of Science - Pre-Veterinary Medicine

Broward College

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