Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Registrar, Finance
Medical City
Dallas, TX
02.2024 - Current
Facilitated smooth internal audits by maintaining well-organized records, resulting in reduced audit timeframes and positive outcomes.
Negotiated pricing and terms, resulting in cost savings and improved services for patients.
Maintained accuracy in data entry for patient records, ensuring correct information was entered into the hospital database.
Supported clinical staff by coordinating appointment scheduling, confirming availability of necessary medical equipment or supplies prior to treatment sessions.
Assisted patients in understanding financial obligations associated with their treatment plans by explaining available payment options or connecting them with financial counselors.
Answered and managed incoming and outgoing calls while recording accurate messages for other departments.
Utilized reporting system to print patient charts, and labels.
Reviewed medical records for completeness, accuracy, and compliance with regulations.
Enhanced electronic records management systems to meet new needs and forecasted demands.
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Processed patient medical records requests in compliance with
HIPAA guidelines.
Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
Accessed patient charts to collect any payments with cash, debit card, or checks.
Teller
Wells Fargo
Mesquite, TX
10.2023 - 01.2024
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Verified customers' identification to ensure compliance with laws and regulations.
Balanced cash drawers on a daily basis.
Provided exceptional customer service while accurately processing routine transactions.
Shift Lead/Pharmacy Technician
CVS Pharmacy
Dallas, TX
09.2022 - 03.2023
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Responded to customer inquiries and complaints in a professional manner.
Handled cash register transactions accurately while providing excellent customer service.
Completed opening and closing duties to facilitate business operations.
Verified the accuracy of prescription information with healthcare providers.
Provided excellent customer service when interacting with patients and healthcare providers.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Received payment from customers and processed credit card transactions when necessary.
Receptionist
Lifetime Athletic Club
Dallas, TX
03.2022 - 08.2022
Identified cost-saving opportunities by conducting thorough analyses of expenditure patterns, implementing changes that positively impacted the bottom line.
Facilitated smooth internal audits by maintaining well-organized records, resulting in reduced audit timeframes and positive outcomes.
Negotiated contracts with vendors and service providers for optimal pricing and terms, resulting in cost savings and improved services.
Maintained accuracy in data entry for patient records, ensuring correct information was entered into the hospital database.
Supported clinical staff by coordinating appointment scheduling, confirming availability of necessary medical equipment or supplies prior to treatment sessions.
Assisted patients in understanding financial obligations associated with their treatment plans by explaining available payment options or connecting them with financial counselors.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Managed accounts payable and receivable functions efficiently, ensuring timely payments to vendors and prompt collection from clients.
Senior Registrar OBGY at Ministry of health/ Levy Mwanawasa University teaching hospitalSenior Registrar OBGY at Ministry of health/ Levy Mwanawasa University teaching hospital