Jessica Salazar
El Paso
Overview
2
2
years of professional experience
Work History
Package Handler
Fedex
01.2023 - 02.2023
- Operated material handling equipment to efficiently transport packages within warehouse environment.
- Sorted and organized packages by size, destination, and priority for optimal processing.
- Assisted in maintaining cleanliness and safety standards throughout work area.
- Collaborated with team members to streamline package loading and unloading processes.
- Followed safety protocols to minimize risks during package handling operations.
- Adapted quickly to changing workloads and priorities during peak operational periods.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
Customer Service Representative
Alorica
10.2022 - 02.2023
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Collaborated with team members to improve service processes and enhance customer satisfaction.
- Managed high call volumes while maintaining professionalism and efficiency in communication.
- Engaged in continuous learning to enhance product knowledge and service delivery skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier
Food King
10.2021 - 11.2021
- Greeted customers and guests
- Opened and closed store
- Answered customers' and guests' questions
- Opened the store
- Welcomed customers and guests
- Assisted with customer inquiries
Retail Associate
Ross Dress For Less
07.2021 - 09.2021
- Maintain a clean working space
- Be courteous to all clients
- Allow clients in fitting rooms
- Cashier
- Great customer sevice
- Open and close store
- Leave store nice and clean for next day
- Open and organize any merchandise
Education
High school diploma - undefined
Thomas Jefferson High School
El Paso, TX06.2021
Skills
- Fast learner
- Organized
- Bilingual
- Always open to new things
- Fast pace
- Always do the best
- Organizational Skills
Languages
Spanish - Fluent
English - Fluent
Timeline
Package Handler
Fedex
01.2023 - 02.2023
Customer Service Representative
Alorica
10.2022 - 02.2023
Cashier
Food King
10.2021 - 11.2021
Retail Associate
Ross Dress For Less
07.2021 - 09.2021
High school diploma - undefined
Thomas Jefferson High School