Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Salazar

El Paso

Overview

2
2
years of professional experience

Work History

Package Handler

Fedex
01.2023 - 02.2023
  • Operated material handling equipment to efficiently transport packages within warehouse environment.
  • Sorted and organized packages by size, destination, and priority for optimal processing.
  • Assisted in maintaining cleanliness and safety standards throughout work area.
  • Collaborated with team members to streamline package loading and unloading processes.
  • Followed safety protocols to minimize risks during package handling operations.
  • Adapted quickly to changing workloads and priorities during peak operational periods.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.

Customer Service Representative

Alorica
10.2022 - 02.2023
  • Assisted customers with inquiries, providing accurate information and resolving issues promptly.
  • Collaborated with team members to improve service processes and enhance customer satisfaction.
  • Managed high call volumes while maintaining professionalism and efficiency in communication.
  • Engaged in continuous learning to enhance product knowledge and service delivery skills.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Food King
10.2021 - 11.2021
  • Greeted customers and guests
  • Opened and closed store
  • Answered customers' and guests' questions
  • Opened the store
  • Welcomed customers and guests
  • Assisted with customer inquiries

Retail Associate

Ross Dress For Less
07.2021 - 09.2021
  • Maintain a clean working space
  • Be courteous to all clients
  • Allow clients in fitting rooms
  • Cashier
  • Great customer sevice
  • Open and close store
  • Leave store nice and clean for next day
  • Open and organize any merchandise

Education

High school diploma - undefined

Thomas Jefferson High School
El Paso, TX
06.2021

Skills

  • Fast learner
  • Organized
  • Bilingual
  • Always open to new things
  • Fast pace
  • Always do the best
  • Organizational Skills

Languages

Spanish - Fluent
English - Fluent

Timeline

Package Handler

Fedex
01.2023 - 02.2023

Customer Service Representative

Alorica
10.2022 - 02.2023

Cashier

Food King
10.2021 - 11.2021

Retail Associate

Ross Dress For Less
07.2021 - 09.2021

High school diploma - undefined

Thomas Jefferson High School
Jessica Salazar