Jessica Sanchez
Chillicothe,MO
Summary
Committed and hardworking Individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Goal-oriented Team leader dedicated to meeting objectives and achieving set targets. Offering four years of extensive leadership experience. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. communication skills paired with excellent time management and leadership abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Lowes
10.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist
Fair Field Hotel
06.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Staff Leader
City Of Chillicothe
05.2016 - 09.2019
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Front register preparation.
Education
Bachelor of Science - Accounting
Missouri Western State University
Saint Joseph, MO12.2023
Minor in Finance - Finance
Missouri Western State University
Saint Joseph, MO12.2023
Associate of Arts - Accounting
North Central Missouri College
Trenton, MO05.2021
Certificate - Finance
North Central Missouri College
Trenton, MO05.2021
High School Diploma -
Chillicothe High School
Chillicothe, MO05.2019
Skills
- Strategic & Project Planning
- Written and Verbal Communication
- Proficient in Excel
- Issue Resolution
- Staff Management
- Customer Assistance
Certification
- Finance Certifcate
- Excel Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Lowes
10.2020 - 07.2022
Receptionist
Fair Field Hotel
06.2020 - 12.2020
Staff Leader
City Of Chillicothe
05.2016 - 09.2019
Bachelor of Science - Accounting
Missouri Western State University
Minor in Finance - Finance
Missouri Western State University
Associate of Arts - Accounting
North Central Missouri College
Certificate - Finance
North Central Missouri College
High School Diploma -
Chillicothe High School
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