JESSICA SANCHEZ
El Cajon CA,CA
Summary
Proven leader in financial and relationship management, adept at budget control and fundraising, significantly enhancing revenue and donor support at Flying Hills PTO. Expert in critical thinking and data management, with a track record of executing successful projects that exceed goals. Demonstrates exceptional customer relationship skills, ensuring stakeholder satisfaction and loyalty.
Overview
22
22
years of professional experience
Work History
Fundraising Chair
Flying Hills PTO
05.2018 - Current
- Maintained accurate records of donations, providing valuable data for future campaigns and reporting purposes.
- Raised substantial funds by organizing and executing successful fundraising events.
- Evaluated success of past fundraisers, making improvements leading to higher revenue generation in future events.
- Developed donor relationships resulting in increased financial support for the organization.
- Implemented creative marketing campaigns to raise awareness of fundraising initiatives and increase community support.
- Collaborated with board members to establish annual fundraising goals and strategies.
Concessions Manager
East County ASA
01.2021 - 12.2022
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Coordinated concession team, food preparation, and storeroom operations.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Provided exceptional customer service experiences by constantly monitoring staff interactions with patrons and offering constructive feedback when necessary.
Treasurer Volunteer
East County ASA
11.2020 - 12.2022
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Drafted treasury reports to support management decision-making needs.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
- Prepared and presented financial reports to inform senior management and board of directors.
- Analyzed financial data to identify trends, risks and opportunities.
- Developed financial strategies for long-term growth, resulting in increased revenue and profitability.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Independent Consultant
Self-employeed
03.2016 - 05.2018
- Fostered strong relationships with clients through consistent communication and collaboration.
- Handled confidential customer business and operational information.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
- Mentored junior consultants within the team, contributing to their professional development and growth as independent consultants themselves.
- Kept consistent inventory and placed orders for new product stock.
- Maintained multiple marketing platforms.
- Provided excellent customer service.
Accounts Payable Manager
McAlister Institute
11.2007 - 08.2015
- Managed accurate and timely processing of over 200 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Supported audit processes with well-organized documentation of accounts payable transactions, minimizing errors or discrepancies found during audits.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Complied with established internal controls and policies.
- Assisted CFO with county, state, and IRS audits.
Sales Associate
Family Christian Bookstore
09.2004 - 01.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bakery Clerk
Mary's Donuts
03.2004 - 09.2004
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Restaurant Team Member
Captain D's Seafood
06.2003 - 12.2003
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Bakery Clerk
Howard's Bakery
07.2002 - 05.2003
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Education
Associate Of Arts - Real Estate
Cuyamaca College
El Cajon, CABachelor Of Science - Business
University of Phoenix
San Diego06.2015
Associate Of Arts - Accounting
University of Phoenix
San Diego, CA06.2013
Skills
- Budgeting expertise
- Data Management
- Critical Thinking
- Relationship Building
- Conflict Resolution
- Customer Relationship Management
- Task Prioritization
- Goal Setting
- Budget Control
- Fundraising
- Data Entry
Timeline
Concessions Manager
East County ASA
01.2021 - 12.2022
Treasurer Volunteer
East County ASA
11.2020 - 12.2022
Fundraising Chair
Flying Hills PTO
05.2018 - Current
Independent Consultant
Self-employeed
03.2016 - 05.2018
Accounts Payable Manager
McAlister Institute
11.2007 - 08.2015
Sales Associate
Family Christian Bookstore
09.2004 - 01.2005
Bakery Clerk
Mary's Donuts
03.2004 - 09.2004
Restaurant Team Member
Captain D's Seafood
06.2003 - 12.2003
Bakery Clerk
Howard's Bakery
07.2002 - 05.2003
Associate Of Arts - Real Estate
Cuyamaca College
Bachelor Of Science - Business
University of Phoenix
Associate Of Arts - Accounting
University of Phoenix
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