Jessica Sanchez

• Utilized EPIC software to manage patient information efficiently.
• Roomed patients to ensure timely and organized flow of care.
• Monitored and recorded vital signs to support accurate patient assessments.
• Medication administration.
• Administered injections and performed various clinic procedures.
• Specimen collection and/or Point of Care Testing.
• Patient outreach to address gaps in care & follow-up.
• Facilitated communication between patients and providers to enhance care coordination.
• Medication and supply ordering.
• Participation in internal clinic audits.

• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Explained procedures to patients, alleviating anxieties and fostering cooperation.
• Greeted patients warmly and professionally, enhancing comfort and establishing rapport.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Obtained pre- and post-treatment vital signs and weight.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Monitored supply levels and submitted timely replenishment orders to maintain sufficient stock of medical supplies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Called and faxed pharmacies to submit prescriptions and refills.
• Submitted prescriptions to pharmacy via phone, fax or web.
• Processed patient admission and discharge documentation.
• Collected information, forms and signatures from patients or family members to create efficient admissions experience.
• Reviewed charts and flagged incomplete or inaccurate information.
• Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
• Provided translation services for surgeons and doctors during patient consultations.

• Processed customer transactions efficiently at the checkout.
• Answered customer questions on sizing and accessories, enhancing customer experience with proper care guidance for merchandise.
• Maintained organized and presentable merchandise, supporting ongoing sales efforts and improving customer engagement.
• Prepared merchandise for sales floor through pricing and tagging, ensuring items were ready for customer purchase.

• Obtained client medical history, including medication information, symptoms and allergies.
• Maintained detailed records of test results and patient information, ensuring accuracy for clinical decision-making.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and a compassionate environment.
• Submitted prescriptions and refill requests to pharmacies, facilitating timely patient care.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Updated inventory and vaccine logs, ensuring compliance with tracking and safety standards.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.

• Managed general office duties, including answering multi-line phone system, routing calls, delivering messages, and greeting visitors to enhance communication.
• Coordinated bookkeeping activities in QuickBooks, ensuring accurate invoicing and timely accounts payable.
• Sorted and distributed office mail while recording incoming shipments for corporate records to maintain accurate documentation.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Scheduled, rescheduled and handled cancelled appointments for patients.
• Assisted doctor during medical procedures, ensuring patient safety and comfort throughout the process.
• Organized patient charts and reports to streamline office operations and enhance patient care.
• Completed clerical duties and tasks for clinic administration.
• Maintained a tidy waiting room by organizing magazines and removing trash to create a welcoming environment for patients.

•Assisted customers in identifying needs and selecting products to enhance satisfaction

• Engaged in communication strategies to foster positive customer relationships and resolve inquiries

• Monitored inventory levels and organized stock to ensure availability for sales

• Processed transactions at the cash register

• Handled cash transactions with accuracy

• Weekly bank deposits

Managed store access and security

• Coordinated project timelines and resources

• • Implemented organizational systems and processes