Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
Certification
SoftwareEngineer
Jessica SantaCruz

Jessica SantaCruz

Tucson,AZ

Summary

Detail-oriented Payroll Specialist with extensive experience at Pima Council on Aging, excelling in payroll processing and employee file maintenance. Proven ability to resolve discrepancies and enhance billing accuracy through exceptional organizational skills and effective communication. Committed to maintaining confidentiality and supporting team success in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Payroll Specialist

Pima Council on Aging
06.2024 - 06.2025
  • Processed payroll data to ensure accurate employee compensation.
  • Assisted in maintaining employee records and payroll documentation.
  • Supported payroll system updates and data entry tasks.
  • Collaborated with team members to resolve payroll discrepancies.
  • Developed understanding of timekeeping systems and procedures.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintained strict confidentiality of all payroll information and records.

Billing Specialist

Pima Council on Aging
05.2022 - 06.2025
  • Processed and verified invoices to ensure accuracy and timely billing.
  • Managed accounts receivable and maintained customer billing records.
  • Reconciled discrepancies in billing statements, enhancing accuracy of financial data.
  • Worked with multiple departments to check proper billing information.
  • Generated monthly billing and posting reports for management review.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Legal Assistant

Golberg & Osborne, LLC
06.2006 - 05.2022
  • Managed case files and documentation to ensure compliance with legal standards.
  • Conducted legal research to support attorneys in case preparation and strategy development.
  • Drafted correspondence and legal documents, maintaining accuracy and adherence to formatting guidelines.
  • Coordinated communication between clients, attorneys, and court officials for efficient case progression.
  • Organized and maintained electronic filing systems, enhancing accessibility of legal documents.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.

Education

GED -

El Pueblo Neighborhood Center
Tucson

Skills

  • Payroll processing
  • New hire processing
  • Time sheet review
  • Payroll administration
  • Interpersonal and written communication
  • Billing
  • Employee file maintenance
  • Office systems management
  • Telephone and email etiquette
  • Exceptionally organized
  • Ten-key operator
  • Microsoft applications
  • Wage garnishments
  • Data entry
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Payroll Specialist

Pima Council on Aging
06.2024 - 06.2025

Billing Specialist

Pima Council on Aging
05.2022 - 06.2025

Legal Assistant

Golberg & Osborne, LLC
06.2006 - 05.2022

GED -

El Pueblo Neighborhood Center

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Certification

Level One Fingerprint Clearance

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