Summary
Work History
Education
Skills
Languages
Timeline
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JESSICA SANTANA

JESSICA SANTANA

NEW YORK CITY,UNITED STATES

Summary

Highly motivated employee with a strong work ethic. Excels at quickly mastering new skills. Known for hardworking nature, possesses exceptional customer service, multitasking, and time management abilities. Proven track record of delivering high-quality results. Dedicated to achieving success in every task undertaken.

Work History

Home Health Aide

Cooperative Home Care Associates
09.2012 - 01.2018
  • Taking care of patients, helping with their needs, recording reports, filling information about their medicine, reminding the time to take the medicine, reporting to the nurse for any changes in the patient's health, and making appointments for patients
  • Ensured patient comfort and safety by assisting with daily needs and administering medication, reporting health changes to nursing staff

Glass Cutter

Lucerne Optical Laboratories
10.2020 - 12.2020
  • Kept work areas organized, clean and free of safety hazards.
  • Operated cutters, forklifts and hand tools to manage production needs.
  • Effectively utilized hand tools such as scribes, pliers, cutters, and glass-breaking tools in addition to automated cutting equipment for a diverse range of projects.
  • Consistently produced accurate cuts on various types of glass materials based on client specifications while adhering to strict tolerances.
  • Participated in continuous professional development opportunities, staying current with industry trends and best practices for glass cutting techniques.
  • Completed manual and visual inspections of glass pieces and final products.
  • Expanded business offerings through proactive learning of new glass cutting techniques and equipment usage.
  • Reduced material waste by optimizing glass cutting patterns and procedures.
  • Improved workplace safety by diligently following safety protocols and maintaining clean work areas.
  • Followed established safety guidelines while removing broken glass prior to glass replacement.
  • Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.

Packer

Adidas
09.2021 - 01.2022
  • Packed and prepared shipments efficiently, ensuring timely delivery and high customer satisfaction
  • Worked with team to process transactions efficiently.

Picker

Thrive Market
06.2022 - 08.2023
  • Followed safety and quality protocols
  • Restocked packaging items and tracked boxes, tape, and fill material from inventory
  • Drove overall performance by completing work orders on time
  • Organized warehouse shelves according to size, type, and quality of products
  • Provided assistance to colleagues whenever needed
  • Proficient in operating forklift and pallet jack to transfer merchandise.
  • Well-versed in warehouse operations, inventory, loading, and unloading inventory
  • Worked closely with team members to optimize packing processes and improve overall warehouse efficiency

Delivery

Amazon
11.2023 - 08.2024
  • Managed timely deliveries, optimizing routes to reduce delivery time and increase customer satisfaction
  • Worked closely with team members to ensure efficient package handling and on-time delivery
  • Remained calm and professional in stressful circumstances and difficult situations
  • Demonstrated good communication skills
  • Consistently met delivery targets, ensuring high levels of accuracy and customer satisfaction
  • Implemented route optimization strategies to enhance delivery efficiency and minimize delays
  • Demonstrated strong work ethic and punctuality, contributing to a reliable and efficient delivery team

Education

N/a - Medical Assistance

Royal Learning Institute
254 W E 29th St New York,ny 10001

HIGH SCHOOL DIPLOMA -

Liceo Semndaria de Villa Clisa
06.2011

Skills

  • Microsoft Word
  • Internet Explorer
  • Forklift Operation
  • Warehouse Operations
  • Route Optimization
  • Customer Service
  • Time Management
  • Inventory Management
  • Team Collaboration
  • Safety Protocols

Languages

English, spanish
Native or Bilingual

Timeline

Delivery

Amazon
11.2023 - 08.2024

Picker

Thrive Market
06.2022 - 08.2023

Packer

Adidas
09.2021 - 01.2022

Glass Cutter

Lucerne Optical Laboratories
10.2020 - 12.2020

Home Health Aide

Cooperative Home Care Associates
09.2012 - 01.2018

HIGH SCHOOL DIPLOMA -

Liceo Semndaria de Villa Clisa

N/a - Medical Assistance

Royal Learning Institute

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JESSICA SANTANA