Jessica Santana
Goleta,CA
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Sansum Clinic
07.2024 - Current
Responsibilities : Answering phone, Verifying insurance information, Checking in and out patients, schedule appointments and providing great customer service.
Dental Assistant
Dr.Rochon
11.2022 - 02.2024
- monitor vital signs and anesthesiology equipment, provide chairside assistance to the surgeon, and sterilize and store instruments after use.
- Answer calls and schedule appointments
Receptionist
Med Center
09.2018 - 07.2020
Responsibilities : Office assistant, brochure preparation, Answering phone, Verifying insurance information, Checking in patients, and providing great customer service.
Education
Santa Barbara City College
Santa Barbara, CASkills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Appointment scheduling
- Patient confidentiality
- Patient intake
- Payment collection
- Scheduling appointments
- Patient greeting
- Medical insurance
- Office administration
- Document filing
- Reception management
Languages
Spanish
Professional Working
Timeline
Patient Service Representative
Sansum Clinic
07.2024 - Current
Dental Assistant
Dr.Rochon
11.2022 - 02.2024
Receptionist
Med Center
09.2018 - 07.2020
Santa Barbara City College
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