Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Santiago

Orlando,FL

Summary

Adaptable and enterprising kitchen manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Talented kitchen leader offer over 9 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Experienced kitchen manager bringing demonstrated success in developing and motivating strong restaurant teams to assist 50+ customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.

Overview

9
9
years of professional experience

Work History

Kitchen Manager

Wendys Restaurant
Orlando, FL
01.2014 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits...
  • Managed over 50 customers per day

Driver

MLS
Orlando, FL
06.2021 - 12.2021
  • Completed routine pre- and post -trip inspection to evaluate vehicles and assess maintenance needs
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep
  • Minimized liability by consistently following road rules when driving

Education

No Degree - General Studies

Steinmetz
3030 North Mobile Avenue Chicago Ill
02.1992

Medical Assistant - Medical Assisting

Everest College - Chicago
Chicago, IL
10.2010

Skills

  • Staff Training
  • Policy and Procedure Enforcement
  • Complaint Resolution
  • Monitoring Food Preparation
  • Food Safety and Sanitation
  • Safe Food Handling
  • Delegating Assignments and Tasks
  • Employee Performance Evaluations
  • Kitchen Management
  • Customer Service
  • Menu Pricing and Writing
  • Multitasking and Organization
  • Managing Deliveries

Timeline

Driver

MLS
06.2021 - 12.2021

Kitchen Manager

Wendys Restaurant
01.2014 - Current

No Degree - General Studies

Steinmetz

Medical Assistant - Medical Assisting

Everest College - Chicago
Jessica Santiago