Tarrence Yazzie
Northern Edge Casino
Aztec,NM
2027
Years of experience
Dynamic culinary professional with extensive experience as a Sous Chef at Northern Edge Casino, excelling in menu development and team leadership. Proven track record in optimizing kitchen operations and enhancing food safety standards, while fostering a collaborative environment that boosts staff performance and customer satisfaction. Skilled in inventory management and training.
Work History
Kitchen Manager
- Supervised kitchen staff to ensure adherence to food safety standards and operational guidelines.
- Streamlined food preparation processes, improving efficiency and reducing waste in daily operations.
- Managed inventory levels, ordering supplies to maintain optimal stock for menu items.
- Trained new employees on cooking techniques and safety protocols to enhance team performance.
- Developed weekly menus in alignment with seasonal availability and customer preferences.
Assistant Manager
- Analyzed operational workflows to identify improvement opportunities and increase overall efficiency.
- Led team meetings to communicate objectives, share feedback, and foster a collaborative environment.
- Developed standard operating procedures to ensure compliance with health regulations and safety protocols.
- Supervised day-to-day operations to ensure performance quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and managed deposit record accuracy to reduce discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed customer complaint resolution processes to improve customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, identify discrepancies, and support future needs forecasting.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to manage timely delivery of products and resolve supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Improved operational efficiency by adopting new technology for inventory management.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Implemented staff training programs to elevate service standards and knowledge.
- Enhanced team productivity by streamlining operational processes.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in managing daily operations and staff scheduling to ensure efficient service delivery.
Assistant Manager
- Assisted in managing daily operations and staff scheduling to ensure efficient service delivery.
- Implemented training programs for new employees to enhance team performance and customer satisfaction.
- Monitored inventory levels, ensuring timely orders and minimizing waste across food service operations.
- Coordinated with kitchen staff to maintain quality standards and streamline food preparation processes.
- Resolved customer complaints effectively, promoting a positive dining experience and repeat business.
Sous Chef
- Supervised kitchen staff to ensure efficient meal preparation and timely service.
- Developed and implemented new menu items based on seasonal ingredients and customer feedback.
- Trained junior cooks on food safety protocols and culinary techniques to enhance team performance.
- Monitored inventory levels, conducted ordering, and minimized waste through effective stock management.
- Collaborated with front-of-house staff to streamline communication between kitchen operations and dining service.
Education
Refrigeration And Heating
High School Diploma
Skills
Team leadership
Kitchen leadership
Food safety
Inventory management
Safe food handling
Food presentation
Menu planning
Food preparation
Customer service
Kitchen organization
Cooking techniques
Allergen awareness
Safety management
Supervising food prep
Knife skills
Ingredient knowledge
Mentoring and coaching
Menu development
Safe handling
Menu memorization
Staff training
Detail-oriented
Butchery skills
Cost control
Employee scheduling
Kitchen management
Portion control
Ordering and requisitions
Vendor relationship management
Equipment usage
Staff motivation
Plating
Order delivery practices
Sanitation procedures
Recipes and menu planning
Garnishing and plating
Garnishing techniques
Special diets
Kitchen equipment operation
Pasta making
Food spoilage prevention
Catering background
Pastry skills
Culinary trends
Recipe creation
Workflow optimization
Heavy lifting
Vendor relations
Operations support
Foodservice
Compliance
Seafood preparation
Line inspections
Performance improvement
Culinary trends monitoring
Sales planning
Verbal and written communication
Sauce preparation
Dish preparation
Station oversight
Menu pricing
High-quality ingredients
Positive and professional
Motivational team management
Food preparation supervision
Special dietary requirements
Bread baking
Cleaning and sanitation
Food handler certification
Meal preparation
Food prep planning
Cooking technique demonstrations
Quality control
Team Training
Food preparing
plating
and presentation
Delegating work
Portion and cost control
Supply ordering
Staff supervision and coordination
Food plating and presentation
Team collaboration
Relationship building
Catering and events
Hiring
training
and development
Coaching and mentoring
Staff scheduling
Attention to detail
Recipe development
Equipment inspection and maintenance
Food inventories
Sanitation guidelines
Restaurant operations
Creative thinking
Quality assurance
Decision-making
Coordinating kitchen staff
Accomplishments
Was supervisor of the quarter at Northern Edge, out of 5 years, only missed work for 1 day.. very dependable.
Timeline
Universal Technical Institute
Refrigeration And Heating
Read More
Kirtland Central High School
High School Diploma
Read More
Kitchen Manager
Golden Corral Buffet and Grill
2012 - 2021Read More
Assistant Manager
Dollar Tree
2009 - 2012Read More
Assistant Manager
Furrs Buffet
1993 - 2009Read More
Sous Chef
Northern Edge Casino
2021 - CurrentRead More