Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessAnalyst

Jessica Scales

Salisbury,NC

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Glennwood Nursing Rehab
08.2019 - Current
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from facility.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Completed activities of daily living for patients unable to perform self-care, assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 17+ residents under long-term care.

Certified Nursing Assistant

Novant Healthcare, I, Presbyterian Hospital
08.2012 - 08.2019
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
  • Supported needs of 15+ residents under long-term care.

Certified Nursing Assistant

Jane Barlow
07.2004 - 10.2010
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 1+ residents under long-term care.

Education

No Degree - Certified Nursing Assistant

Alamance Community College
Graham, NC
05.2004

High School Diploma -

Dalton Mcmichael High School
Mayodan, NC
06.1997

Skills

  • Electronic Charting
  • Direct Patient Care
  • Reliable team player
  • Vital signs monitoring

Certification

  • CNA - Certified Nurse Assistant
  • CPR Certification

Additional Information

Avid reader , fast learner and a hard worker.

Timeline

Certified Nursing Assistant

Glennwood Nursing Rehab
08.2019 - Current

Certified Nursing Assistant

Novant Healthcare, I, Presbyterian Hospital
08.2012 - 08.2019

Certified Nursing Assistant

Jane Barlow
07.2004 - 10.2010

No Degree - Certified Nursing Assistant

Alamance Community College

High School Diploma -

Dalton Mcmichael High School

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Jessica Scales