Jessica Scanlan
Harrisville,NH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.
Overview
12
12
years of professional experience
Work History
Student Transportaion of America
Amy Wing
08.2016 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
Army National Guard JFHQ
SFC Day, Joel
04.2011 - 03.2018
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Updated hardware and software platforms by implementing automation and efficiency improvements.
Security Officer
Franklin Pierce University
01.2012 - 12.2014
- Greeted Students, guests and staff professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns. While driving the campus to implement for all.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. First responders to any event on campus.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. Keeping a log for all on and off campus.
Education
No Degree - Cosmetology
Michael's School of Hair Design & Esthetics
Bedford, NH05.2012
High School Diploma -
Conant High School
Jaffrey, NH05.2010
Skills
- Regulations and Policies
- Customer Satisfaction
- Policy and Procedure Writing
- Radio and Data Distribution Systems
- Security Standards
- Installation and Maintenance
- Hardware and Software Optimization
- Error Troubleshooting
Timeline
Student Transportaion of America
Amy Wing
08.2016 - Current
Security Officer
Franklin Pierce University
01.2012 - 12.2014
Army National Guard JFHQ
SFC Day, Joel
04.2011 - 03.2018
No Degree - Cosmetology
Michael's School of Hair Design & Esthetics
High School Diploma -
Conant High School
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