Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress

Jessica Schaefer

Point Pleasant,NJ

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.

Overview

8
8
years of professional experience
3
3
Certification

Work History

Waitress

Point Lobster Co.
Point Pleasant Beach, NJ
05.2016 - Current
  • Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Receptionist

Rosana’s Shear Cuts
Point Pleasant , NJ
05.2019 - 06.2021
  • Answered phones and directed calls accordingly.
  • Confirmed appointments, communicated with clients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.


Education

High School Diploma -

Point Pleasant Beach High School
Point Pleasant Beach, NJ
06.2021

Aesthetician License - Skin Care

Robert Fiancé Beauty School
Ocean Township, NJ
03.2021

Skills

  • Conflict and Complaint Resolution
  • Team Player
  • Point of Sale Systems
  • Cleaning and Sanitizing
  • Relationship Building
  • Service-Oriented
  • Reliable and Responsible
  • Detail-Oriented

Certification

  • Certified Lash Technician, Beyond Beauty Bar, (2 day training)
  • Certified Makeup Artist, Robert Fiancé Beauty School, (5 week program)
  • Certified , Dermolgica - (600 hours)

Timeline

Receptionist

Rosana’s Shear Cuts
05.2019 - 06.2021

Waitress

Point Lobster Co.
05.2016 - Current

High School Diploma -

Point Pleasant Beach High School

Aesthetician License - Skin Care

Robert Fiancé Beauty School

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Jessica Schaefer