Jessica Schaeffer
Portsmouth,OH
Summary
Empathetic People Leader known for high productivity and efficiency in task completion. Possess specialized skills in team development, conflict resolution, and performance management. Excel in communication, leadership, and adaptability, ensuring smooth team operations and a positive workplace environment.
Overview
22
22
years of professional experience
Work History
Automotive Technician
Ajs Automotive llc.
Minford, Ohio
02.2024 - 06.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Executed routine maintenance on diverse vehicle makes and models to enhance reliability.
- Repaired or replaced faulty components and systems to uphold safety standards and vehicle performance.
- Sustained a clean working environment to promote safety and efficiency.
Hood Technician and Tire Technician
Express Oil Change and Tire Engineers
Portsmouth, OH
01.2023 - 01.2024
- Performed oil changes and fluid checks for various vehicle makes and models.
- Inspected vehicle components for wear and recommended necessary repairs.
- Assisted customers in selecting appropriate tire options based on vehicle needs.
- Maintained cleanliness and organization of work area and tools.
- Collaborated with team members to ensure efficient service delivery.
- Trained new technicians on safety protocols and operational procedures.
L&G, OGP, Automotive Service Tech
New Boston Walmart
New Boston, OH
04.2017 - 01.2023
- Performed routine maintenance services including oil changes and tire rotations.
- Conducted thorough inspections to identify necessary repairs and replacements.
- Ensured compliance with industry standards for safety and environmental regulations.
- Performed preventive maintenance procedures such as changing fluids or lubricating parts.
- Followed safety protocols when working with hazardous materials such as gasoline or motor oil.
- Prepared orders by selecting items from inventory for customer pickup.
- Ensured accuracy of picked items against customer orders and lists.
- Maintained cleanliness and organization of the pickup area and storage spaces.
- Utilized handheld devices for tracking inventory and managing orders efficiently.
- Communicated effectively with customers regarding pickup procedures and timing.
- Organized and restocked inventory to ensure product availability.
- Collaborated with team members to set up seasonal displays and promotions.
- Ensured cleanliness of the garden center area for a welcoming environment.
- Ensured proper safety procedures were followed while operating machinery or lifting heavy objects.
- Operated cash register to process customer transactions accurately and efficiently.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Created pricing labels for displayed products with pricing guns and label makers.
Shift Manager
McDonald's
Wheelersburg, OH
07.2004 - 01.2017
- Supervised daily operations to ensure smooth service and efficient workflow.
- Trained and mentored team members on customer service techniques and food safety.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Managed daily cash intake by counting out registers and tabulating profits.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Helped employees accomplish tasks during peak periods.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
Wheelersburg High School
Wheelersburg, OHSkills
- Inventory management
- Problem solving
- Time management
- Customer engagement
- Customer retention
- Team leadership
- Conflict resolution
- Effective communication
Timeline
Automotive Technician
Ajs Automotive llc.
02.2024 - 06.2026
Hood Technician and Tire Technician
Express Oil Change and Tire Engineers
01.2023 - 01.2024
L&G, OGP, Automotive Service Tech
New Boston Walmart
04.2017 - 01.2023
Shift Manager
McDonald's
07.2004 - 01.2017
Wheelersburg High School