Jessica Schiller
Sees Candies
Concord,California
2027
years of professional experience
Experienced with administrative support and office management. Utilizes effective organizational and communication skills to enhance team productivity. Knowledge of maintaining office operations and supporting various administrative tasks.
Work History
Assistant Manager
- Supervised daily store operations, ensuring smooth customer service and sales floor execution.
- Trained new associates on POS procedures, product knowledge, and service standards.
- Managed cash handling, register accuracy, and end-of-day reconciliation.
- Coordinated inventory restocking, merchandising, and seasonal display maintenance.
- Supported scheduling, break coverage, and workflow adjustments during peak hours.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Processed incoming mail, packages, and deliveries with organized handling procedures.
- Prepared correspondence, scanned documents, and filed records for easy retrieval.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Front Desk/Hair Stylist
- Managed busy appointments while keeping service flow organized and efficient.
- Restocked supplies and organized work areas to support daily salon operations.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Processed salon and employee payroll to support accurate, timely payroll operations.
Front Desk/ Front Desk Lead
- Supervised front desk operations, ensuring smooth guest check-in, phone coverage, and appointment scheduling.
- Trained new front desk staff on service standards, POS procedures, and school policies.
- Managed salon booking accuracy, reducing scheduling conflicts and supporting consistent guest flow.
- Resolved student, guest, and service issues promptly to maintain professional reception experience.
- Monitored front desk workflow, prioritizing tasks and maintaining organized records and appointment books.
- Managed high call volume and email inquiries, efficiently addressing guest concerns and providing accurate information regarding reservations, rates, and services.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
High School Diploma
Skills
MS word
excel
and outlook
Data inputting
Mail handling
Typing speed
Payroll processing
Timeline
Assistant Manager
Sees Candies
2021 - CurrentRead More
Front Desk/Hair Stylist
Snip-Its
2016 - 2020Read More
Front Desk/ Front Desk Lead
Paul Mitchell The School
2011 - 2016Read More
Alhambra High School
High School Diploma
Read More