Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Schindler

Sultan,WA

Summary

Dynamic Community Relations Manager with a proven track record at Essex Property Trust, excelling in crisis management and relationship building. Spearheaded initiatives that enhanced resident engagement and satisfaction, achieving high tenant retention. Adept at fostering teamwork to drive community success and operational efficiency.

Overview

12
12
years of professional experience

Work History

Community Relations Manager

Essex Property Trust
Mill Creek, WA
07.2023 - Current
  • Refined strategies for enhancing resident experiences and engagement through data analysis.
  • Mentored staff to elevate community relations and outreach effectiveness.
  • Onboarded and trained new team members in best practices for community management.
  • Achieved high tenant satisfaction by effectively addressing and resolving complaints and inquiries.

Assistant Community Manager

Essex Property Trust
Seattle, WA
07.2018 - 06.2022
  • Assisted in managing resident relations and addressing inquiries
  • Organized community events to foster resident involvement and build relationships.
  • Collaborated with property management team to improve operational efficiency.
  • Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.

Leasing Specialist

Essex Property Trust
Kirkland, WA
07.2014 - 06.2018
  • Maintained accurate records of rental applications and tenant communications.
  • Assisted prospective tenants with leasing inquiries and property tours.
  • Facilitated lease renewals and ensured compliance with company policies.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.

Education

High School Diploma -

Bothell High School
Bothell, WA
06.2012

Skills

  • Crisis management
  • Teamwork and collaboration
  • Problem-solving abilities
  • Organizational skills
  • Relationship building
  • Task prioritization

Timeline

Community Relations Manager

Essex Property Trust
07.2023 - Current

Assistant Community Manager

Essex Property Trust
07.2018 - 06.2022

Leasing Specialist

Essex Property Trust
07.2014 - 06.2018

High School Diploma -

Bothell High School