Jessica Dewan
Bartender
Wake Forest,NC
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
2026
2026
years of professional experience
Work History
General Manager/Lead Bartender
The Bird's Nest @ Blackbird Brewery
07.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Bartender
The Willard
6 2023 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Barback
Dram & Draught
05.2022 - 05.2023
- Learned how to make wide variety of mixed drinks.
- Cultivated warm relationships with regular customers.
Pharmacy Technician
Costco Wholesale Corp
06.2013 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Certificate - Bartending
Pernod Ricard BarSmarts Professional
USA 12.2022 - 01.2023
Certificate - Bartending
Raleigh Bartending School
Raleigh, NC 04.2022 - 05.2022
Skills
Hospitality service expertise
Timeline
General Manager/Lead Bartender
The Bird's Nest @ Blackbird Brewery
07.2024 - Current
Certificate - Bartending
Pernod Ricard BarSmarts Professional
12.2022 - 01.2023
Server/Barback
Dram & Draught
05.2022 - 05.2023
Certificate - Bartending
Raleigh Bartending School
04.2022 - 05.2022
Pharmacy Technician
Costco Wholesale Corp
06.2013 - Current
Bartender
The Willard
6 2023 - Current
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