Jessica Sergent
Disputanta,VA
Summary
Professional buyer with strong track record in procurement and supply chain management. Known for building effective supplier relationships, and ensuring timely delivery of quality products. Highly collaborative, adaptable to changing needs, and consistently delivers results that drive organizational success.
Overview
25
25
years of professional experience
Work History
Senior Buyer - Lab and General Medical
Bon Secours Mercy Health
09.2003 - 11.2025
- Participated in continuous improvement initiatives, contributing ideas for more effective procurement processes.
- Achieved cost savings by implementing strategic sourcing and supplier negotiations.
- Developed strong relationships with suppliers, fostering collaboration and mutual growth.
- Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
- Work direct with internal departments to better understand needs and determine purchasing requirements.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Managed and maintained purchase orders and invoices.
Customer Service Representative
HCA
01.2001 - 08.2003
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Thomas Dale High School
Chester, VA06.1998
Skills
- Supply chain optimization to increase efficiency, improve customer satisfaction and cost reduction
- E-procurement systems - Workday, Lawson, OnBase, Image now, GHX (Global Healthcare exchange), and Microsoft Teams
- Procurement documentation - unacknowledged, cost messages, quantity messages and invoice discrepancies
- Quality assurance - Standing orders for Labs
- Multi-tasking strength
Timeline
Senior Buyer - Lab and General Medical
Bon Secours Mercy Health
09.2003 - 11.2025
Customer Service Representative
HCA
01.2001 - 08.2003
High School Diploma -
Thomas Dale High School
Part of team that received 2nd place for the Gartner top 25 Supply Chain award 2024
As a buyer I supported the project by securing materials and optimizing procurement processes.
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